Job Description

About Us

Positive ID Labels is a UK-based label manufacturing and printing company that provides custom labelling solutions for businesses across a wide range of industries. We are known for producing self-adhesive labels and tag products, offering both bespoke design and printing services tailored to customer needs.

Full time position Mon-Thurs 9am-5pm, Friday 9am-4pm

Job Overview

We are seeking a highly organised and proactive Sales Administrator to join our team. The successful candidate will play a vital role in supporting our sales operations, ensuring smooth communication between departments and clients, and maintaining accurate records. This paid position offers an excellent opportunity for individuals with strong administrative skills and a passion for sales support to develop their career within a dynamic organisation.

Duties

Manage and update customer relationship management (CRM) software to track sales activities and client information Assist with the processing of sales orders and quotations, ensuring accuracy and timeliness Support the sales team with administrative tasks such as scheduling meetings, processing repeat orders, and maintaining documentation using Microsoft Word and Outlook Liaise with clients via email and phone to provide exceptional customer service and respond to enquiries promptly Coordinate with internal departments to ensure smooth order fulfilment and delivery schedules Maintain organised filing systems for sales records, contracts, and correspondence Monitor stock levels and liaise with suppliers as necessary Covering illness/holidays in the despatch department.

Experience

Proven experience in sales administration or a similar administrative role Proficiency in Microsoft Office Suite, including Word, Excel and Outlook Familiarity with CRM software (e.g., Salesforce, Sage) is highly desirable Strong organisational skills with the ability to manage multiple tasks effectively Excellent communication skills in English, both written and verbal Demonstrable computer literacy and IT skills Previous experience with sales processes or customer service is advantageous Ability to work independently as well as part of a team, demonstrating good time management skills
This role offers an engaging environment for motivated individuals eager to contribute to a thriving organisation while honing their administrative and sales support skills. Progression within the company available.

Job Types: Full-time, Permanent

Pay: From 24,420.00 per year

Benefits:

Company pension On-site parking Sick pay
Work Location: In person