Job Description

The Motorcycle Parts Sales Administrator is responsible for providing exceptional customer service and driving sales of motorcycle parts and accessories. This role involves assisting customers in identifying and purchasing the correct parts for their motorcycles, whilst managing the vital administration tasks required for the smooth running of the team. Ultimately ensuring that sales are maximized, and customer satisfaction is maintained in a fast-paced, motorcycle-centred environment. The ideal candidate will have strong sales and customer service experience, with a passion for motorcycles and a solid understanding of the industry.





Role Responsibilities



Manage messages, returns, and customer feedback from storefronts Maintain daily upload requirements to online storefronts Provide reporting to the Sales Manager as needed Offer weekend message support (up to 2 hours) as part of the team rota Build customer relationships to drive sales and improve brand awareness Maintain eBay performance ratings Represent the brand with excellent customer service, bike knowledge, and attention to detail Improve listing accuracy and quality based on customer feedback Identify opportunities to enhance listing quality to drive sales and reduce returns Handle administrative tasks related to sales operations (refund/return tracking, automated offers, internal part sales/transfers, feedback responses)

Skills Requir

ed

Preferred experience with eBay Strong communication and organizational skills Proficiency in various IT systems, including MS Office and databases Ability to meet deadlines and sales targets Experience with social media and online retail markets is advantageous Knowledge and passion for motorcycles

Bonus Skills

Prior experience in a motorcycle-related sales or customer service role Familiarity with online marketplace operations beyond eBay Analytical skills to improve listings and enhance customer engagement

The Essentials:

Hours: Monday to Friday, 7:30 to 17:00 (42.5 pw) Saturday work on rotation with the rest of the team Location: Egham Central Salary: 27,000 to 30,000 Contract: Full-time, permanent Perks: On-the-job training, a vibrant workshop culture, career development, and being part of the UK's leading motorcycle salvage team!

About MotoMine

MotoMine proudly stands as the largest motorcycle salvage company in the UK. We specialize in offering quality damaged but repairable motorcycles and premium used parts salvaged from damaged bikes. We take great pride in our honest descriptions, unmatched customer service, and commitment to empowering motorcycle enthusiasts with affordable and reliable options.





In the last three years, MotoMine has become the leading retailer of Category N Motorcycles and holding the largest used parts stock in the UK. With an impressive stock of over 30,000 quality used parts, we have catered to the needs of countless customers, selling over 30,000 motorcycles and more than 90,000 parts.





MotoMine is part of the 4th Dimension Innovation Group. We are the fastest-growing owner-managed business with 5 business within the group specializing in the motorcycle market.



If you're enthusiastic, proactive, and ready to accelerate your career in the motorcycle industry, we encourage you to apply.