Job Description

Location

Exeter

Hours:

Monday to Friday 08:30 17:30 with 1 hour lunch, totaling 40 hours per week

Job Type:

Full Time, Permanent

Salary:

Up to28,783.00 per annum


At City West Country Ltd, were passionate about delivering exceptional customer service and maintaining a culture built on quality and excellence. As we continue to grow, were excited to offer an opportunity for a

highly organised and detail-oriented Sales Administrator

to join our dynamic

Sales Support Team

.

Why Join City West Country?

For over 40 years, weve been a trusted name in the motor industry. As a privately owned group, we invest in our people and offer long-term career opportunities with real progression.


Heres what youll enjoy as part of our team:

Here's what you'll enjoy:

+ Employee

Car Scheme

+ Achievable commission scheme
+

25 days holiday

+ bank holidays
+ Scottish Widows salary sacrifice pension scheme
+ Access to our exclusive

Benefits Hub

discounts on big brands
+

Employee Assistance Programme

+ Comprehensive

training and support

+

Aspiring Managers programme

for future leaders
+ Cycle to work scheme and

eye care vouchers

+ Life assurance 1 x basic salary
+ Long Service Awards to celebrate your milestones

What you'll be doing:

As a

Sales Administrator

at City West Country Ltd, youll play a vital role in supporting both the Sales Support and Sales Teams across multiple vehicle brands and sales channels. Youll be responsible for ensuring all administrative processes are completed accurately, efficiently, and in line with franchise and business standards helping us deliver an outstanding customer experience every time.

Provide comprehensive administrative support to the Sales and Sales Support Teams, ensuring all processes are followed in accordance with company policies. Maintain and update digital vehicle files post-delivery, ensuring all required documentation is complete and accurately stored. Ensure CRM records (Autoline/Kerridge) are consistently accurate and compliant with data accuracy and GDPR guidelines. Support FCA compliance by adhering to all current regulatory processes. Manage and maximise Vehicle App assignments to help meet and exceed manufacturer targets. Accurately complete vehicle records in bQuotes, including all relevant payout data Handle incoming calls professionally, directing customers promptly to the appropriate team member. Assist with vehicle invoicing and taxation processes, particularly during registration periods

What we are looking for:

Previous administrative experience (Essential) IT literacy, including familiarity with MS Office and web-based applications Excellent communication and customer service skills, with the ability to build strong relationships with corporate clients High attention to detail and accuracy

If youve got the experience, drive, and passion for delivering excellence, wed love to hear from you! Apply today and take your career to the next level with City West Country.

We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.