Job Description

Sales Administrator

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Our client are a dynamic and growing company seeking a talented and motivated Sales Administrator to join their team. Their business is committed to delivering exceptional products and services to our clients, and so we're looking for someone who shares our passion for excellence and customer satisfaction.

Job Overview

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As a Sales Administrator, you will play a crucial role in supporting our sales team and ensuring smooth operations within our sales department. You will be responsible for managing various administrative tasks, processing sales orders, raising purchase orders, and acting as a liaison between our sales team, customers, and other departments.

Key Responsibilities

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Process Sales Orders:

Accurately and efficiently enter sales orders into our system, ensuring all details are correct and complete. This includes verifying customer information, product specifications, pricing, and delivery requirements.

Raise Purchase Orders:

Create and manage purchase orders for products or services required to fulfill customer orders. This involves coordinating with suppliers, negotiating terms, and ensuring timely delivery.

Customer Communication:

Serve as a primary point of contact for customers, addressing inquiries, providing order status updates, and resolving issues in a professional and timely manner.

Sales Support:

Assist the sales team with various tasks, including preparing sales reports, maintaining customer databases, and creating sales presentations.

Order Tracking:

Monitor the progress of orders from inception to delivery, ensuring all deadlines are met and customers are kept informed throughout the process.

Documentation Management:

Maintain accurate and up-to-date records of all sales-related documents, including contracts, invoices, and correspondence.

Inventory Management:

Collaborate with the warehouse team to monitor stock levels, coordinate restocking, and ensure product availability for customer orders.

Sales Analysis:

Compile and analyze sales data to identify trends, generate reports, and provide insights to the sales team and management.

Cross-departmental Coordination:

Work closely with other departments such as finance, logistics, and customer service to ensure smooth order processing and customer satisfaction.

Process Improvement:

Identify areas for improvement in sales administration processes and suggest innovative solutions to enhance efficiency and accuracy.

Qualifications and Skills

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Proven experience as a Sales Administrator or in a similar role Proficiency in processing sales orders and raising purchase orders Excellent communication skills, both verbal and written Strong interpersonal skills with the ability to build and maintain relationships with customers, colleagues, and suppliers Advanced proficiency in Microsoft Office Suite, particularly Excel Experience with CRM software and order management systems Strong attention to detail and ability to maintain accuracy under pressure
For more information please contact the team at Recra.