Job Description

Job Summary

Do you have a passion for supporting customers, suppliers and colleagues in a fast paced dynamic IT business where there are opportunities to progress?

We're invested in your growth and will provide the training and mentorship you need to thrive!

Sales Administrators will liaise and interact with customers and all internal departments within ASM Technologies, whilst supporting the Account Managers.

If you have amazing administrative skills, have a great eye for detail and enjoy working in a collaborative environment then we want to hear from you!

Duties

Collaborate with Account Managers within the tech industry to provide pre and post-sales support, ensuring seamless customer experiences. Qualify customer opportunities. Source solutions and engage with suppliers for run rate products / software / services. Provide accurate quotes to customers. Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs. Engage with clients to gather feedback, address inquiries, and provide solutions. Monitor and expedite client orders to ensure delivery within client SLAs, resolving any delivery issues ensuring the customer is informed as appropriate. Maintain accurate and up-to-date records of customer interactions in our CRM system. Ensure compliance with internal best practice processes. Work in collaboration with internal departments such as finance, logistics, sales and purchasing. To undertake additional duties that may be required from time to time.

Skills

Excellent communication skills, both written and verbal. Strong interpersonal skills and the ability to build rapport with customers and colleagues. Quick thinker, methodical with the ability to multitask and prioritise work Ability to work well as part of a team and the ability on your own to work using initiative to problem solve. Strong IT skills including knowledge of Microsoft Office applications.
Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Benefits:

Company events Free parking Health & wellbeing programme On-site parking Paid volunteer time
Schedule:

Monday to Friday
Application question(s):

As part of your training period in the role if you are successful, you will be expected to attend the office in Northwich, 5 days per week, are you able to do this? Do you require any reasonable adjustments should you be invited for an interview? If you are offered the role the offer is subject to a BPSS Check, do you have any concerns regarding this check? Are you able to work Monday to Friday 8.00am - 4.30pm?
Language:

German (required)
Work authorisation:

United Kingdom (required)
Work Location: In person