Job Description

Why Join Boiler Sure?

Boiler Sure is one of the UK's fastest-growing boiler and home cover companies, known for our customer-first approach and 5? service. We're a close-knit, ambitious team that celebrates wins, supports each other, and always looks for better ways to serve our customers.

If you're motivated, energetic, and want a role where

your effort directly contributes to company growth and your own earnings

, we'd love to hear from you.

Company Overview

Boiler Sure is based in the UK, providing exceptional boiler maintenance and customer service for over 15 years. Our mission is to ensure peace of mind for our customers with reliable, round-the-clock support.

Summary

Due to continued growth,

Boiler Sure

- one of the UK's top-rated boiler and home cover companies - has an exciting opportunity for a motivated

Customer Success & Sales Administrator

to join our friendly and fast-paced office team.

This is

not just an admin job

-- it's a dynamic, customer-focused role where you'll play a key part in growing the business by ensuring every call is answered, every job is booked, and every customer is looked after. You'll also have the chance to

earn commission

by helping customers protect their homes with our popular

Boiler Sure Service Plans

.

What You'll Get:

Competitive base salary (23,000-25,000 depending on experience) Uncapped commission on plan sales (realistic OTE 28,000-32,000+) Full training on our systems and services Opportunities for progression as we continue to grow nationwide A supportive, high-energy team culture that rewards effort and results

What You'll Do:

Answer incoming calls quickly and professionally, providing excellent customer service Book in jobs for boiler repairs, servicing, and home cover work Manage and fill the engineers' diaries to ensure full utilisation Proactively follow up with customers to rebook or upsell service plans Explain the benefits of Boiler Sure Service Plans and close signups (commissionable) Work with the office team to make sure jobs are completed smoothly and customers are kept informed Take initiative to "do whatever it takes" to keep customers happy and the schedule busy

What We're Looking For:

Excellent communication skills and a confident, friendly phone manner Strong organisation and attention to detail Previous customer service or admin experience (sales experience is a bonus) Positive, resilient attitude and a genuine desire to help people Ability to work under pressure and thrive in a fast-paced environment Someone who enjoys earning commission and being part of a winning team

Call-To-Action

If you are ready to take your career to the next level with Boiler Sure, we invite you to apply today and become a vital part of our dedicated team!

To apply, email your CV to:

hiring@boiler-sure.co.uk

Job Type: Full-time

Pay: 22,420.00-35,638.99 per year

Benefits:

Company pension Employee discount Free parking On-site parking
Work Location: In person