Job Description

Lynx Dry Cleaning Supplies supply a vast array of ever growing product lines to the Laundry & Dry Cleaning, Bridal & Textile Industry. We are looking for a Sales Office Administrator to join our Sales & Admin Team.

To be successful in this role, you will need to be highly organised; be able to confidently communicate with customers and colleagues via email and verbally; be able to multitask and cope under pressure, whilst prioritising workload; and most importantly to have a positive and friendly attitude within the sales office.

As a Sales Office Administrator, your day-to-day duties will include but not limited to

:

Being first point of contact for all customer queries, answering calls and emails in a timely and professional manner. Raising quotations and processing orders. Dealing with courier enquires, tracking deliveries and arranging returns. Offering support to management when required. Answering telephone calls and taking orders Handling general office tasks, such as filing, setting up for meetings Screening phone calls and routing callers to the appropriate person Using computers to take orders, book couriers, and conduct research Communicate with warehouse and drivers Deal with customer returns and queries Greet and assist visitors Maintain polite and professional communication via phone and email Anticipate the needs of our customers to ensure a seamless transaction

What is expected:

Excellent telephone manner Be able to work in a team and independently Prioritise workload Strong customer service skills both written and verbally The ability to build relationships internally and externally To be confident in using Microsoft Office. Driving licence due to remote location, onsite parking available Prior administrative experience Excellent computer skills, especially typing Great communication skills, telephone manner and customer service Attention to detail Desire to be proactive and create a positive experience for others Quick learner and works well in a team Experience of Sage 200 would be a advantage
Salary dependent on experience starting at 27k per year.

Job Types: Full-time, Permanent

Pay: From 27,000.00 per year

Work Location: In person