Job Description

ABOUT US:

Robinsons is a family-run manufacturing and construction business, working throughout the UK on Industrial and Agricultural projects.? Robinsons' Head Office is based in Lockerbie, with an additional office in Cheshire. We are passionate about empowering our employees, supporting our local communities, and having a positive impact on our ever-changing environment.? Sustaining these family values as we continue to grow is one of our main aims.

JOB OVERVIEW:

Robinsons are recruiting for a Sales Administrator/Receptionist to join our busy sales department based at our Head Office in Lockerbie. This dual position will be responsible for front of house cover and will provide sales administrative support to the department. This role would be suitable for someone who is looking to gain experience in an office environment. You will be able to develop your administration and customer service skills with on the job training whilst completing a work-based qualification.

KEY DUTIES & RESPONSIBILITIES:

The key duties and responsibilities of this position include, but are not limited to:

Providing administrative support to the Sales Manager and the sales team. Greeting and professionally welcoming clients and visitors as they arrive at reception. Ensuring all guests, visitors and clients adhere to the company's visitor procedures including signing in and out process. Answering telephone calls using the switchboard, taking messages, transferring calls and dealing with enquiries. Monitoring and responding to incoming emails. Preparing and franking outgoing mail for collection. Assisting with preparing sales quotations and confirmations. Maintaining and updating the customer database and sales records. Dealing with electronic and paper-based filing and other routine administration tasks such as scanning, photocopying etc.

PERSON SPECIFICATION:

Computer literate with the ability to use Microsoft Office Word & Excel. Excellent written and verbal communication skills. Team player and able to work own initiative. Professional, friendly and reliable. Proactive in approach. Previous customer service experience within a reception or administration role is desired however, training will be given.

THE BENEFITS:

Robinsons values its employees and the contribution they make towards our organisational goals and success. In return, as an employee, you will be able to enjoy a wide range of benefits available to you.

28 days holiday entitlement (inc. bank & public holidays). Holiday purchase scheme Workplace pension Christmas shutdown Free on-site parking Reward & Recognition Schemes Learning & development opportunities, relative to your role Supportive and collaborative work environment
If you feel you have the right skills for this position, please send your CV today!

For any enquires please contact:

Niamh Stitt, Group Administrative Assistant

Email: niamh.stitt@robinsons-group.com

Phone: 01576228853

Job Types: Full-time, Permanent

Benefits:

Employee discount Flexitime On-site parking
Work Location: In person