Job Description

Are you an organised and supportive team player looking for your next role in a friendly and mature office environment?
Our client is an established manufacturing company in West Yorkshire, and we are working exclusively with them to add a dedicated Sales Administrator to join their close-knit team. This is a rare opportunity to become part of a fantastic small but successful team. They are a wonderful, supportive, and wholesome group who genuinely enjoy each other's company both inside and outside of work.
The Role:
Your main purpose will be to support the sales team by providing exceptional customer service and maintaining regular communication with clients and the wider team.
Your key duties will include:

• Acting as a key contact for assigned international clients.
• Processing new customer orders and issuing invoices/credit notes accurately.
• Creating new products in the system and processing essential export documentation.
• Attending weekly production meetings to ensure customer requirements are met.
• Assisting with the onboarding of new clients, ensuring a smooth and professional experience.
• Providing complete customer service and building strong, lasting relationships.

The Person:
To be considered, it is essential that you have a proven record of providing exceptional customer service, be an excellent communicator with the ability to liaise with people at all levels and have a high attention to detail.
The right person for the team will also be:

• A true team player.
• Experienced in a customer service or administrative role (export experience is beneficial but not essential - full training will be provided).
• Extremely organised, with the ability to prioritise competing tasks and work under pressure to meet deadlines.
• A proactive problem-solver with a keen eye for detail.
• Knowledgeable of international export documents (an advantage, but not essential).

To Apply:
If you have the skills and experience outlined above, please send your CV for immediate consideration. This is an urgent role that we are working on with our client. We are unable to reply to every individual application, however if your skills and experience meet the above criteria, we will be in touch within 7 years of your application. Without the above experience, you need not apply.

Skills Required