Job Description

Overview

Here at Mercia Garden Products Ltd we are seeking an organised Sales Administrator to join the team to help manage queries, analyse data, and maintain our client accounts. The responsibilities of the Sales Administrator will include supporting the Sales Manager liaising with retailers to ensure we offer the best service possible.

About Mercia Garden Products LTD

As one of the UK's leading manufacturers and retailers of sheds, summerhouses, and outdoor garden buildings, we have been shaping British gardens since 1878. We take pride in designing products that blend tradition with modern innovation, our wide range of products helps customers transform and create outdoor spaces they love.

This role is essential to ensure the retention and growth of our valuable client accounts. If you are a highly motivated individual ready to make a positive impact on our client accounts, we encourage you to apply!

Responsibilities

Provide comprehensive support to the Sales Manager and sales team Act as a point of contact for clients, addressing enquiries and resolving issues promptly to maintain strong partnerships. Processing orders accurately and efficiently Maintain and process accurate records and documentation of client interactions, sales activities, and account status in line with company processes Managing pricing updates, products and stock reporting Performing other administrative tasks as required to support the sales team

Requirements

Proven experience in sales administration, customer service, or a related role. Excellent organizational and multitasking abilities Strong customer service skills A proactive attitude and mindset, with the ability to work independently and as part of a team Problem-solving skills Excellent written and verbal communication skills Accuracy and attention to detail Proficiency in MS Office (Excel, Word, Outlook)

Working Monday to Friday 8:30am-17:00pm - 38.75 hours per week

Mercia Garden Products Ltd is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation ("Protected Characteristics").

Please note due to high volume of applicants, it may not always be possible to respond to each person. If you do not hear from us within 4 weeks of applying, please assume to be unsuccessful.

Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Casual dress Company pension Employee discount Flexitime Health & wellbeing programme On-site parking
Ability to commute/relocate:

Newark-on-Trent NG23 6QN: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person