Job Description

Overview

We are seeking a motivated and detail-oriented Sales Administrator to join our dynamic team. The ideal candidate will play a crucial role in supporting the sales department by ensuring smooth administrative processes and delivering exceptional customer service. This position requires strong organisational skills, proficiency in office software, and the ability to communicate effectively with both internal teams and clients.

Duties

Provide comprehensive administrative support to the sales team, including managing schedules, preparing reports, and maintaining sales records. Assist in the processing of sales orders and ensure timely delivery of products to customers. Respond to customer inquiries promptly, providing information on products and services while maintaining a high level of customer satisfaction. Collaborate with other departments, such as IT and logistics, to facilitate effective communication and resolve any issues that may arise. Maintain an organised filing system for all sales documentation, ensuring easy access to information as needed. Utilise Microsoft Excel and Word for data entry, report generation, and document preparation. Support the sales team in achieving targets by providing necessary administrative assistance during campaigns or promotions.

:

Are you a self-motivated individual with excellent organisational skills looking for a supportive and positive work environment? Rapid Access Ltd is expanding our team and seeking a dedicated Internal Sales Administrator. Enjoy benefits like a monthly bonus scheme following probation, training courses for personal development, and a unique birthday bonus while making a difference in our innovative and diverse company.

About Us:

Rapid Access Ltd is a leading UK-based manufacturer and supplier of access panels and riser doors, designed to meet the needs of their potential and existing customers. With a focus on innovation, quality, and ease of installation, our products, such as the FlipFix panel and RapidFit riser doors, provide efficient solutions for access to building services.

At Rapid Access Ltd, our core values are the foundation of our identity and the way we conduct business. They guide our culture, fuel our success, and enable us to provide exceptional service to all stakeholders.

Customer Service - Respect - Communication - Accountability - Trust - Diversity - Charitable - Innovation - Compliance - Sustainability

The Role

Being first point of contact for all customer queries. Answering calls and emails in a timely and professional manner. Raising quotations and processing orders via our in-house system. Scanning, filing, and emailing POD's. Dealing with courier enquires, tracking deliveries and arranging returns. Offering support to management when required.

What We're Looking For:

Excellent telephone manner and strong customer service skills, both written and verbal.

Ability to work independently and as part of a team.

. To be able to prioritise workload

Tech Savvy: The ability to use a PC as part of your duties

. The ability to build relationships internally and externally.

Minimum of one year of experience in administration and customer service.

Benefits:

20 days annual leave plus an extra 5 days for factory shutdown at Christmas. Monthly bonus scheme following completion of probation. All bank holidays off and paid. Learning & Development Opportunities. Sick Pay after successful probation period. Paid Lunch Fortnightly. Birthday Bonus after 1 years' service. Plant a tree on your birthday. Employee Assistance Program (EAP). Extra annual leave at 5 years length of service. Work Events Company Pension

Working Hours:

Monday to Thursday: 08:30 - 17:00, Friday: 08:30 - 16:00

39 hours per week, no weekends required.

Join Us Today:

If you are trustworthy, reliable, and professional with a knack for customer service, we want to hear from you!

Apply Now:

Click to Apply and start your journey with Rapid Access Ltd, where we not only build access solutions but also foster career success!

For more information about Rapid Access Ltd, visit our website at https://www.rapidaccessltd.com/

Job Types: Full-time, Permanent

Pay: 12.50 per hour

Expected hours: 39 per week

Additional pay:

Bonus scheme
Schedule:

Monday to Friday No weekends
Experience:

Customer service: 1 year (preferred)
Work Location: In person

Application deadline: 19/06/2025