We are looking for someone to join a family run business with a great sales and warehouse team. N.R.P Ltd is a long standing family business based in Nuneaton that have served the Automotive and Industrial Industries with Paint and consumables. We pride ourselves on Customer service and relations as well as having a friendly team that work well together.
The job will need experience of the industry with either industrial sales or bodyshop supply experience needed. Ex painters or bodyshop staff have always picked up the job well previously as experience of the items that are sold and how they are used is extremely helpful. Motor factors staff will also have an advantage.
Responsibilities
Manage and update customer records using CRM software to ensure accuracy and accessibility
Assist the sales team with administrative tasks such as managing calendars and purchase orders via Microsoft Outlook, and coordinating client communications
Support the processing of sales orders and quotations through Sage and other relevant systems
Maintain organised filing systems for easy retrieval of sales data and correspondence (Newly cloud based)
Provide exceptional customer service by responding promptly to client inquiries via email or phone
Collaborate with other departments to ensure smooth flow of information and operational efficiency
Requirements
Proven experience in sales administration or related administrative roles
Strong organisational skills with excellent time management abilities
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Familiarity with CRM software, Sage, and other IT tools used in sales processes
Excellent communication skills in English, both written and verbal
Demonstrated computer literacy with the ability to adapt to new software quickly
Previous experience with customer service is desirable but not essential
Ability to work independently as well as part of a team in a fast-paced environment
Industry knowledge of some description
This role offers an engaging environment for individuals to join a friendly and welcoming team in a Family Business with room to grow and progress within the company leading to potential company vehicle along with other perks and benefits
Job Types: Full-time, Permanent
Pay: 26,000.00-31,000.00 per year
Experience:
Automotive or Industrial Supplies or Work: 1 year (required)
Licence/Certification:
Driving Licence (preferred)
Work Location: In person
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