Job Description

Sales Administrator - Packaging Material Supply & Conversion

Location: Stone, Staffordshire

Company: Swanline Group Ltd

Salary: Competitive, dependent on experience

Hours: 8:30am to 5:00pm, Monday to Friday

Swanline Group is a leading trade-only supplier of specialist packaging solutions. We are seeking a capable and detail-focused Sales Administrator to support our Sheeting Department with customer service, order processing, and supplier coordination.

This role would suit someone who enjoys structured tasks, thrives in a busy environment, and has a helpful and organised approach to their work. You'll play a key part in helping the department deliver high levels of service to both internal teams and trade customers.

Key Responsibilities:

Process customer orders with accuracy and attention to detail Raise delivery notes in a timely manner to support smooth dispatch Provide friendly and professional support to trade customers, responding to enquiries and following up on order progress Liaise with suppliers regarding availability and delivery of raw materials Maintain accurate stock records and flag low or slow-moving items Update spreadsheets for internal reporting, stock tracking and performance analysis Support the wider team with administrative tasks as required
What We're Looking For:

Good organisational skills and a high level of attention to detail A professional and clear communicator, both by phone and email Able to work independently and prioritise tasks calmly under pressure Comfortable using Microsoft Excel and Microsoft Office suite Previous experience in a sales support or customer service role would be helpful, particularly in a production or supply chain environment
What We Offer:

Full-time permanent role in a well-established and growing business A supportive and friendly working environment with opportunities to learn and develop Life insurance and access to a Health Cash Plan Competitive salary, based on experience
Job Types: Full-time, Permanent

Pay: From 25,400.00 per year

Benefits:

Company pension Free parking Life insurance Private medical insurance
Schedule:

8 hour shift Monday to Friday
Work Location: In person

Reference ID: SPBSAJul25
Expected start date: 01/07/2025