Job Description

Fantastic opportunity to join a growing Peterborough business as

Sales Administrator.

You will be engaging with customers over the phone and email to review orders and resolve issues. The role is busy, with pressure, deadlines and conflicting priorities so suits someone who loves working at pace, with multiple customers across different channels.

You will be:

Processing complex, highly detailed orders into the CRM system

Updating and maintaining accurate customer records of all calls and enquiries.

Preparing despatch paperwork and liaising regularly with warehouse

Updating stock levels and sharing figures with customers on an ad hoc basis.

Producing regular reports on sales activities.

You must be highly organised, love working as part of a team, and thrive when the pace is high and the pressure is on. The detail involved in accurately processing orders and ensuring timely and complete despatch is considerable, so you must have worked previously in a role with expectations of getting things right first time. You have to be customer centric, and focus on answering the calls and emails quickly and completely and supporting the clients goal to go above and beyond in service delivery.

You will be fully supported by the team as you on board and get settled in to your new role. You must be quick to learn, adopt new systems and build relationships with internal colleagues, and external customers. You need to be a confident user of MS Office, particularly excel and outlook.

Interested in joining a thriving business as part of their customer team - then get in touch to find out more.

Job Types: Full-time, Permanent

Pay: 27,000.00-28,000.00 per year

Benefits:

Health & wellbeing programme On-site parking
Work Location: In person