Job Description

Company Overview

LMA is a family-owned UK manufacturer with a long history of supplying high-quality aerosol products to a wide range of industries. We're proud of being practical, straightforward and people-focused -- we value doing things properly, communicating clearly and treating customers and colleagues with respect.

Joining LMA means becoming part of a supportive, hands-on team where we focus on teamwork, accountability and getting things right first time.

About the role

We're looking for a Sales Administrator to play a key role in managing customer orders from placement through to dispatch. This is a busy, detail-driven role where you'll work closely with customers, production and stock teams to make sure orders are accurate, well-planned and delivered on time.

If you enjoy being organised, solving problems and being the person who keeps things running smoothly, this could be a great fit.

What you'll be doing

Processing customer orders by phone and email Entering, checking and updating orders accurately on Orderwise Reviewing orders against specifications and BOMs, raising any concerns or discrepancies Acknowledging orders and keeping customers informed of any changes to dates or details Scheduling orders for production in an efficient and realistic way, considering demand, stock availability and capacity Liaising with production and stock teams to support smooth planning Arranging dispatch of finished goods and notifying customers of delivery details Preparing documentation for UK and international shipments Obtaining carrier quotes and booking collections where required Maintaining organised and up-to-date customer records Responding promptly and professionally to customer queries
What we're looking for

Strong organisational skills and attention to detail Clear and confident communication skills Ability to manage multiple tasks and deadlines A proactive, common-sense approach to problem solving A team-focused attitude and willingness to support others Confidence using computer systems and order processing software
Experience in sales administration, order processing, customer service or manufacturing is helpful, but we're equally interested in someone with the right attitude and work ethic.

Job Types: Full-time, Permanent

Pay: 12.80-14.00 per hour

Expected hours: 40 per week

Benefits:

Free parking On-site parking
Ability to commute/relocate:

Pocklington YO42 1NR: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person