a) Answering email/phone/website enquiries, including new business requests, and communicating with the relevant team member.
b) Ensure all sales enquiries are data captured.
c) Gather market and customer information.
d) Providing customer quotes and product samples.
e) Answering customer queries and resolving internally.
f) Provide report breakdowns from Sanderson.
g) Complete induction training for new starters within the team on Sanderson and other relevant systems.
h) Co-ordinate sales team travel requirements.
i) Provide admin support for trade show events.
j) Complete sales administration for customers, including new line forms, account setup, and customer questionnaires.
k) Liaise with technical, specification and logistics teams on any queries and documentation requirements, including PIFs, QAS, and PODs completion.
l) Support account managers providing necessary documentation to ensure legal and financial compliance.
Skills and Abilities:
a) Good communication skills
b) Team working abilities
c) Keen attention to detail
d) Excellent numeracy & literacy skills
e) Ability to work under pressure and to deadlines
f) Good IT knowledge, including excel
Blends expectations:
a) To maintain working conditions and equipment to standards set by the Company, enforcing Blends Policies & reporting any issues.
b) Uphold hygiene and workplace standards within the department, ensuring PPE, personal hygiene and H&S rules and regulations are always enforced.
c) Use initiative & engage for continuous improvement, undergoing training on a regular basis
d) Interact with fellow employees in a civil manner.
e) To carry out procedures which safeguard themselves and the health and safety of other staff.
f) To record all required information on relevant documentation.
g) To abide by the company rules and conditions relating to timekeeping, break times, absenteeism, illness, holiday leave, etc.
The Sales Administrator is accountable to the Sales Director; when absent from work, cover will be provided by a designated member of staff.
This job description is neither exhaustive nor exclusive and may be reviewed in the future depending upon operational requirements and staffing levels.
Job Type: Full-time
Pay: From 24,000.00 per year
Benefits:
Canteen
Free parking
On-site parking
Work Location: In person
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