Job Description

Business Overview

Join a high-growth, global business with over 200m+ in revenue, operating across the UK, Ireland, Netherlands, France, and Germany. We specialise in manufacturing solutions that simplify complex infrastructure projects, providing innovative and sustainable products to international clients.

Our market-leading brands--Cubis Systems, NAL, and FILOform--offer smart, safe, and sustainable solutions across various construction sectors. Through innovation, we empower our partners to enhance efficiency and safety with pioneering products designed for simplicity, speed, and reliability.

Together, we are transforming the way our world is built, collaborating on breakthrough ideas that deliver tomorrow's solutions today.

Position:

Sales Administrator

Reports to:

Internal Sales Supervisor

Role Overview:

The Sales Administrator supports the sales team by handling administrative tasks, coordinating sales activities, and ensuring smooth communication between sales, customers, and internal departments. This role is essential helping the sales team operate efficiently and meet business goals. The successful candidate will have the following responsibilities:

Key Accountabilities:

Assist the sales team in managing daily sales activities and customer inquiries Prepare and process sales orders, quotes, and contracts Maintain accurate and up-to-date sales records and databases Serve as point of contact between the sales team, customers, and other departments such as marketing and logistics Coordinate with internal teams to ensure timely delivery of products and services Generate sales reports, track sales performance, and update management on sale targets Maintain accurate records of client communications, orders, and returns To provide a point of contact for all customers seeking quotations, and information on our range of products or order updates and to act as sales support for the external based commercial teams To optimise the commercial performance of the business in conjunction with the wider commercial team To identify key trends, opportunities and risks for the business Identify new business targets and key accounts Gain commitment and trust for Filoform to work in partnership with clients Provide market information feedback to the Marketing and Product Development departments directly and via CRM system Ensure a smooth and timely sales process to include the return of quotations, order acknowledgements and production information Accurate pricing to maximise profitability in conjunction within estimating department Assist with the preparation of forecasts and reporting both to the business and customers

Associated Responsibilities:

As part of the team will be responsible for onboarding and help all new and existing members of the commercial team All other duties as deemed necessary by line manager and wider sales team

Experience and Training:

High level of accuracy and attention to detail Proficiency in Microsoft Office (Excel, Word, PowerPoint) Experience with CRM software Excellent communication and interpersonal skills Customer focussed while able to balance multiple stakeholders Experience with ERP systems is desirable

Essential Criteria:

A minimum of five GCSEs, including English or Mathematics, or equivalent Experience working in a busy sales office with a mix between account management and identifying and delivering new business opportunities

Essential Competencies:

1. Ensures accountability

2. Collaborates

3. Communicates effectively

4. Customer focus

5. Decision quality

6. Interpersonal savvy

7. Plans and aligns

8. Shows self-awareness

9. Situational adaptability

10. Instils trust

*Note: This list is not exhaustive and may be updated based on business needs. Flexibility and adaptability are key aspects of this role.

Filoform is an equal opportunity employer, which values differences in our people. We welcome applicants from diverse backgrounds, and we provide equality through our career development opportunities regardless of race, gender, sexual orientation, religious beliefs, nationality, age, and disability.

What We Offer

Competitive salary Company pension contribution A range of healthcare options Competitive holidays, including Christmas shutdown Employee Committees for Health & Wellbeing and Inclusion & Diversity Engagement & Wellbeing initiatives Employee referral programme Enhanced Family friendly policies Career development opportunities across IPE and the wider CRH Group

About CRH

CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing c.78,500 people at c.3,390 operating locations in 28 countries, CRH has market leadership positions in both North America and Europe. As the essential partner for transportation and critical utility infrastructure projects, complex non-residential construction and outdoor living solutions, CRH's unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune 500 company, CRH's shares are listed on the NYSE and LSE.

For more information visit: www.crh.com

Job Types: Full-time, Permanent

Education:

GCSE or equivalent (preferred)
Experience:

Sales/Customer Service Administration: 2 years (required)
Work Location: In person