Job Description

About Us

Hanson Instruments is a leading supplier of high-quality diagnostic and ophthalmic equipment to hospitals, private clinics, and optometry practices across the UK. We pride ourselves on delivering exceptional service and industry expertise, and we are now looking for a proactive and detail-focused

Sales Administrator

to join our growing team.

The Role

As a Sales Administrator, you will play a vital role in supporting our sales operations and ensuring a smooth customer experience from enquiry through to delivery. Working closely with the sales team, you will manage orders, coordinate demonstrations of equipment, and act as a key point of contact for customers.

Key Responsibilities

Process sales orders and quotations accurately using

Sage Accounts

. Maintain customer records, track opportunities, and support sales activities via

Salesforce CRM

. Liaise with customers to schedule

equipment deliveries

and

on-site demonstrations.

Communicate with hospitals, private clinics, and optometry practices to ensure all logistical arrangements run smoothly. Support the sales team with administrative tasks including documentation, reporting, and diary coordination. Handle customer enquiries by phone and email, providing friendly, efficient, and professional service. Work collaboratively with internal departments to ensure timely fulfilment of orders.

About You

We're looking for someone who is organised, confident, and committed to delivering a great customer experience.

Essential Skills & Experience

Previous experience in a sales administration or customer service role. Competent user of

Sage Accounts

and

Salesforce CRM

(or similar systems). Strong communication skills, both written and verbal. Excellent organisational skills with the ability to manage multiple tasks and deadlines. A proactive attitude and the ability to work effectively as part of a team.

Desirable

Experience liaising with medical or healthcare organisations. Knowledge of logistics, scheduling, or order processing workflows.

What We Offer

Competitive salary and benefits package Friendly and supportive team environment Opportunities for training and professional development The chance to be part of a growing company in a specialist industry
Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Benefits:

On-site parking
Experience:

Administrative: 3 years (required)
Work Location: In person