Job Description

Sales Administrator

Location:

Birmingham

Company:

Birmingham Joinery

Hours:

Full-Time

About Birmingham Joinery

Birmingham Joinery is one of the UK's leading Fire Door manufacturers specialising in high-quality fire doors, frames, and bespoke joinery products. With a reputation built on quality, reliability, and precision, we support commercial and residential projects across the UK. Our modern workshop combines traditional skills with advanced CNC technology .

Job Overview

We are looking for an organised and proactive

Sales Administrator

to support our sales office and ensure smooth, efficient order processing. The ideal candidate will be confident working with customers, managing paperwork, and coordinating information between our sales and production teams.

Key Duties & Responsibilities

Process customer orders, quotes, and enquiries promptly and accurately Prepare and issue sales documents including order confirmations, delivery notes, and invoices Maintain up-to-date customer records and job information in our CRM/system Communicate with customers regarding lead times, product details, and order status Liaise with the production team to ensure jobs run on schedule
Completing and inputting data and information on Doors, Windows, Frames and all other joinery items into our quoting and manufacturing software

Assist the sales team with administrative tasks, data entry, and reporting Handle incoming calls and email enquiries in a professional manner Provide general office support as required

Qualifications & Experience

Essential:

Previous experience in an administrative or office-based role Strong organisational skills and attention to detail Excellent communication and customer service abilities Confident using Microsoft Office (Word, Excel, Outlook) Ability to prioritise workload and manage multiple tasks

Desirable:

Experience in construction, manufacturing, joinery, or similar industry Familiarity with CRM or order-processing software Basic understanding of sales processes

Benefits

Competitive salary Supportive office environment Opportunities for progression within a growing company Training provided on products and internal systems
Job Type: Full-time

Pay: 25,000.00-31,000.00 per year

Benefits:

On-site parking
Work Location: In person