Job Description

Sales Administrator

Location:

Telford, Shropshire

Job Type:

Full-time. Office-based.

Hours:

Mon-Fri, 9:00-17:30

MyWorkwear is looking for a

highly motivated and detail-driven Sales Administrator

to join our friendly and dynamic inbound sales team.

This is an exciting opportunity for someone who thrives in a busy environment, enjoys managing multiple tasks at once, and is confident communicating with customers via phone and email. You'll play a key role in ensuring efficient sales processes and maintaining strong relationships with clients.

About Us

MyWorkwear is one of the UK's leading suppliers of embroidered and printed clothing. Based in Telford, Shropshire, our skilled team produce thousands of garments per week, supplying companies, large and small, from across the UK. We use state-of-the-art embroidery and heat transfer machines to brand uniforms for clients as diverse as Vimto, Oxford University and the NHS.

With over 45 years of experience in the industry, our office and production staff pride themselves in their knowledge of workwear and uniforms. As a small friendly team, we aim to provide the highest level of customer service, quality products and great value every day, by putting our customers' needs at the heart of everything we do.

At MyWorkwear we aim to provide a fantastic working environment for all our staff. We strive to be a friendly and inclusive workplace and have a diverse team of people who share a passion for providing excellent service and quality workwear.

We actively encourage on-the-job training, with our longer-serving team members always happy to share their extensive knowledge, and are open to supporting career development through other routes such as apprenticeships.

Our aim is for MyWorkwear to be a place where people want to come to work and given some team members have been with us for over 30 years, we think it may well be true.

About the role

As a Sales Administrator, you'll provide vital support to the sales team, manage customer enquiries, and help maintain efficient sales operations. Your responsibilities will include:

Preparing quotations

for both new and existing customers.

Managing sales enquiries

-- including occasional face-to-face meetings -- and following up to close sales via phone and email.

Contacting existing and prospective customers

with exclusive offers and tailored advice to develop new sales opportunities. Providing

outstanding customer service

by identifying customer needs and offering suitable solutions.

Maintaining accurate records

in our CRM and ERP systems.

Supporting the wider sales team

with administrative tasks, meeting preparation, and order management.

About you

We're looking for someone who is:

Highly organised

with excellent attention to detail. Able to

manage multiple tasks

effectively in a fast-paced environment.

Confident and professional

when communicating over the phone, via email, and in person.

Proactive and adaptable

, with a positive, enthusiastic "can-do" attitude.

Customer-focused

, always striving to deliver the best possible service. A

strong team player

, who enjoys working collaboratively and supporting others.
To thrive in our busy, high-pressure environment, previous experience in sales administration, customer service, or a similar role is essential. You will have strong IT skills, ideally with experience using CRM or ERP systems (although full training will be provided).

Benefits

At MyWorkwear, we believe in looking after our team. Benefits include:

Anniversary bonus Company events Financial planning services Free fruit Employee assistance programme Subsidised tuck shop Christmas hamper Employee discount Auto-enrolment pension scheme Discounts and freebies from retailers Free parking Referral programmes for recruitment and sales leads Learning and development opportunities Free tea, coffee & cold drinks
Job Types: Full-time, Temporary

Pay: From 25,850.78 per year

Benefits:

Company events Employee discount On-site parking
Work Location: In person