Job Description

Incatext Ltd, a commercial furniture manufacturer, are looking for an experienced and highly organised Administrator with a keen eye for detail to join our friendly office team.

This is an excellent opportunity for a skilled administrator who enjoys a varied role, takes pride in accuracy, and can confidently manage tasks using their own initiative.

You will play a key role in supporting our sales, production, and delivery processes, while also having the opportunity to develop your skills and progress within the business.

At Incatext Ltd, we support internal development, and this role offers scope to move into other areas of the business such as Sales, Accounts, or Marketing as your experience and interests grow.

Key Responsibilities (not exhaustive):

Preparing and issuing customer quotations

Managing and responding to emails in a timely manner

Answering incoming calls from customers and suppliers

Booking in deliveries and collections

Allocating stock to orders and raising sales invoices

Updating and distributing the daily sales log

Accurately inputting orders onto the Sage system

General filing of orders and factory documentation

Printing delivery notes and planning driver routes in line with schedules

Liaising with customers regarding delivery times and any delays

Booking carriers and arranging product collections

Raising, logging, and escalating any issues that arise

Monitoring the sales inbox and ensuring all enquiries are dealt with promptly or passed to the relevant team member

Supporting the Sales, Purchasing, and Accounts teams with day-to-day administrative tasks

Working Pattern:

Permanent, full-time position (37.5 hours per week)

Monday to Thursday 8.30 - 17.00

Friday 8.30-16.00

Benefits

:

Training and development opportunities

22 days annual leave plus bank holidays

Company pension scheme

Free on-site parking

Desired Experience & Skills:

Minimum 1 year's experience in administration

Minimum 1 year's experience in sales administration

Competent user of Microsoft Office (Word, Excel, Outlook); Sage experience desirable

Strong organisational skills and excellent customer service

Ability to work independently and manage multiple priorities

Location

:

On-site role based in Hewish

Job Type: Full-time

Pay: From 28,000.00 per year

Benefits:

Free parking On-site parking
Work Location: In person