Job Description

Are you passionate about food? Are you looking for your next opportunity? We are seeking a dedicated and passionate Sales Advisor to join the Farm Shop team at our Garden Centre in Esher.

Who are Garsons?

Founded in 1871, today Garsons is an award-winning destination Garden Centre, Farm Shop and Restaurant with locations in Esher, Surrey and Titchfield, Hampshire. Garsons Esher is also home to one of the UK's largest pick-your-own farms.

We're honoured to have won numerous awards for our outstanding customer service and quality products, which we couldn't achieve without our valued team. We've built our reputation on friendly, reliable service with a smile, and we're always keen to meet those who share our values.

What does the role involve?

The role will support in the running of the Farm Shop departments.

We are seeking an individual who has a keen eye for detail and can deliver a first-class customer experience through sharing their own genuine passion for food to maximise sales.

Responsibilities

Provide our customers with an exceptional level of service by assisting them in selecting products, answering questions, providing recommendations and samples. Ensure Garsons merchandising and housekeeping standards of the department are maintained. Ensure displays are innovative, practical, and maintained, and that these are refreshed on a regular basis. Adhere to food safety practices and procedures, always maintaining a clean and hygienic work environment. Operate deli and bakery equipment such as slicer, oven etc. Order product using our retail management system. Communicate effectively at all levels. Carry out everyday duties such as advising customers; stock replenishment; stock taking; stock rotation; maintaining records; lifting and moving stock.

What skills and experience do you need?

Excellent customer service and communication skills, with a friendly and approachable attitude. Knowledge of food safety practices and procedures. A genuine passion for food and a keen eye for detail. Previous experience within a retail or culinary environment. Competence and confidence to work with computers. Ability to work well in a team environment and collaborate with colleagues. Ability to work on their own initiative.

Contract:

This is a permanent, full-time role.

Hours:

A fortnightly rota pattern of Monday to Friday, 8.30am to 5.10pm or 9.30am to 6.10pm with a contracted day off each week, plus working alternate weekends.

Package:

20% Employee discount (plus discount for designated household member) 28 days paid holiday increasing to 31 days with 2 years' service (pro rata) Company bonus scheme Learning and development opportunities Company Sick Pay scheme Pension scheme Access to health and wellbeing support Service rewards awarded for 10 years' and 25 years' service Company events including celebrating long service Discounted 'Pick Your Own' fruit and vegetables Uniform provided Free car parking on site

Note: We may close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

Job Types: Full-time, Permanent

Pay: 25,447.00-26,644.00 per year

Benefits:

Bereavement leave Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking Sick pay Store discount
Work Location: In person

Application deadline: 15/01/2026