Job Description

As a Sales & Membership Advisor, you will play a key role in driving Snozone to the next level, joining a like-minded team who are passionate about achieving success and working to their full potential.

In particular, your responsibilities will include:

Answering the phone from guests making enquiries on the telephone or face to face. Discuss the enquiry with the guest and tailor packages and events to each group/individual(s) need. To improve membership sales and retention by delivering the membership strategy. To account manage group bookings; greet the guests, manage the event, act as the key contact from initial booking through to post-event feedback. To conduct outreach where and when appropriate.
Experience of working in a Sales team is essential, together with a successful track record of delivering against targets. However of equal importance is a great attitude, a desire to succeed and a willingness to contribute to the team's efforts.

You will have excellent communication skills and be a versatile team player. Confident on the telephone, you will enjoy talking to our guests and contributing across the venue - we operate as one team and together we are stronger!

Snozone is a open for at least 12 hours a day, across 7 days of the week so you will need to be flexible in your working schedule which will include weekends and early evenings.

Snozone is an accredited Disability Confident Employer and we encourage applications from candidates with disabilities and guarantee an interview to anyone who meets the minimum criteria.

Snozone expects all employees to support our environmental, social and governance policies and responsibilities.

As our team work across all areas of the business, including our licensed restaurant, The Alpine Kitchen, it is a requirement that all our team be at least 18 years of age.

*If you require additional assistance interpreting this job advertisement and/or additional assistance with your application, please contact us directly.

Job Types: Full-time, Part-time, Fixed term contract

Pay: 12.50 per hour

Benefits:

Company pension Cycle to work scheme Discounted or free food Employee discount On-site parking Referral programme Store discount
Work Location: In person