Job Description

Sales & Admin Manager - WHL (Surveying & Building Consultancy, Manchester)

We're seeking a proactive and organised

Sales & Admin Manager

to join our growing team at

WHL

, a respected surveying and building consultancy based in Manchester. This is a key role within the business, responsible for managing client communications, supporting sales activity, and overseeing administrative operations to ensure the smooth day-to-day running of the firm.

You'll work closely with senior leadership, surveyors, and clients to coordinate projects, manage enquiries, and maintain service standards. This position is ideal for someone with strong administrative and client service experience who is ready to step into a leadership role with long-term growth potential.

Key Responsibilities:

Sales Coordination:

Manage inbound enquiries, track leads, prepare and follow up on quotations, and maintain CRM records.

Client Relationship Management:

Act as a main point of contact for clients, providing timely updates, managing expectations, and supporting a smooth client journey.

Project Administration:

Support the Head of Operations and surveyors with project coordination, appointment scheduling, and document control.

Operational Support:

Improve and manage internal systems and processes, contributing to the ongoing growth and scalability of the business.

Reporting:

Provide weekly performance and pipeline updates to the management team.

What We Offer:

Salary:

25,000 - 30,000

, depending on experience

Quarterly performance bonuses

and

discretionary rewards

Hybrid working model (agreed work-from-home days) Company pension scheme Free on-site parking Ongoing training, mentoring and development opportunities Annual team trips and regular team-building events Friendly, supportive workplace culture

Schedule:

Full-time, permanent role Monday to Friday (standard office hours) Based in Manchester with flexible/hybrid working available by agreement

Requirements:

Previous experience in sales administration, office management, or a similar client-facing role Strong organisational skills and attention to detail Excellent verbal and written communication skills Confident using CRM systems and Microsoft Office tools Ability to prioritise and manage a varied workload Must be able to reliably commute to Manchester or plan to relocate before starting Right to work in the UK

How to Apply:

To apply, please send your CV and a short cover letter to

ruth.jakeman@whluk.com

or call

07939 438 409

for more information.

Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Casual dress Company events Company pension Free or subsidised travel Work from home
Schedule:

Monday to Friday
Education:

A-Level or equivalent (preferred)
Experience:

Customer service: 3 years (required)
Work Location: In person

Reference ID: WHL Jnr Ops Manager