Job Description

Join Our Innovative and Expanding Team as a Sales & Office Administrator!

Raskelf Group, a leading UK manufacturer of luxury sleep products, is expanding and looking for experienced Sales & Office Administrator to join our growing team. Based at our headquarters in Heckmondwike, West Yorkshire, you will be instrumental in ensuring our award-winning products, including Duvalay sleeping bags and a wide range of mattresses for home, leisure, and contract markets, reach our valued customers and partners.

About Raskelf Group:

The Raskelf Group is a dynamic and innovative company renowned for our commitment to quality and comfort. We encompass well-known brands such as Duvalay, Summerby Sleep, Nursery Connections (UK's largest cot mattress manufacturer), and Raskelf Contract Beds. With a recent multi-million-pound investment in our Heckmondwike facility, we are significantly increasing our manufacturing output and looking for reliable Administrator to support our continued growth.

This exciting opportunity is perfect for a professional who excels in a dynamic environment and possesses a proven track record in both business-to-consumer telephone sales.

If you are customer-focused, detail-oriented, and thrive in a multi-functional office setting, this role offers significant potential for growth.

Key Responsibilities:

Sales Order Processing:

Managing and processing sales orders efficiently across all platforms (website, telephone, email).

Direct Sales:

Conducting sales via telephone and within our showroom.

Customer Relationship Management:

Addressing all customer enquiries with professionalism and delivering outstanding service.

General Office Support:

Performing various administrative duties to ensure the seamless operation of our office.
Comprehensive training will be provided to ensure a smooth transition into this role.

We're looking for someone who demonstrates:

A minimum of 2years of experience in sales administration and general administration. Strong interpersonal skills with a confident and engaging telephone and face-to-face manner. Excellent verbal and written communication abilities. Exceptional attention to detail and data accuracy. The capacity to perform effectively both independently and collaboratively within a fast-paced sales environment. Proficiency in Microsoft Office Suite, including Microsoft Teams. A proactive and adaptable learning style.

Position Details:

Job Type:

Permanent, Full-time - 37.5 hours per week

Salary:

Dependant on experience

Working Hours:

Monday to Friday 9am until 5pm

Employee Benefits:

Regular company social events Company pension scheme Cycle to Work initiative Exclusive employee discounts Complimentary on-site parking

To apply:

Please send your CV and a covering letter outlining your experience and why you are the ideal candidate for this role to jobs@duvalay.co.uk.

Job Type: Full-time

Pay: Up to 25,000.00 per year

Benefits:

Company pension Cycle to work scheme Free parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 01/08/2025
Reference ID: SALESADMINJuly2025