Job Description

Sales & Operations Business Manager - Freelance

Location: Worcester / Surrounding Area
Contract: Freelance - 6 months contract (likely to extend)
Schedule: Set schedule -- weekend work required (mandatory)
Pay: Competitive fixed rate + commission on new business

About the Role

We are seeking a motivated and multi-skilled Freelance Sales & Operations Business Manager who can combine strong sales capability with hands-on operational delivery. This is an active role involving business development, client management, weekend operational responsibility, and leading classes directly as an instructor.

You will serve as both the face of the organisation in generating new business and a key part of service delivery.

Key Responsibilities

Sales & Business Development

Identify, approach, and convert new clients to grow the business.

Conduct outbound calls, emails, and in-person visits where required.

Present and explain services confidently to schools, parents, organisations, or partners.

Drive and manage the full sales pipeline from lead generation to closing.

Build long-term relationships to encourage repeat use of services (without commission on renewals).

Attend relevant events, community spaces, or promotional opportunities to increase visibility.

Provide accurate reporting on leads, performance, and sales activity.

Operations, Delivery & Business Management

Manage scheduling, bookings, and operational coordination for classes or services.

Be the on-site operational lead during assigned sessions -- including weekends.

Oversee setup, delivery quality, attendance management, and customer communications.

Ensure compliance with safety, safeguarding, and organisational standards.

Maintain up-to-date client records and operational documentation.

Liaise with internal teams to ensure smooth logistics and service delivery.

Collect session feedback and identify improvements.

Instructor Responsibilities (Essential)

Lead a class personally as the primary instructor, delivering engaging, well-organised sessions.

Create a positive, safe, and supportive learning environment.

Manage behaviour, engagement, and participation appropriately.

Follow structured lesson plans while adapting delivery to the needs of the group.

Represent the organisation professionally to parents, students, or participants.

Person Specification

Strong experience in sales, business development, or outreach work.

Confident, engaging communicator with excellent interpersonal skills.

Organised, reliable, and comfortable working to a set weekly schedule.

Ability to deliver classes, workshops, or group sessions confidently (training may be provided).

Self-motivated and proactive, with a strong sense of ownership.

Comfortable managing operational tasks and leading sessions independently.

Ability to work weekends -- mandatory requirement.

Based near Worcester with access to transport (if travel is required).

What We Offer

13.00 per hour - min 20 per week. Commission on closed new business

Clear, structured schedule -- weekend work guaranteed.

Freelance independence with consistent operational responsibilities.

Commission on new business.

Opportunity to influence growth while being directly involved in delivery.

Training and support in both sales and instruction (if needed).

Job Types: Part-time, Temporary, Freelance
Contract length: 6 months

Pay: 13.00 per hour

Expected hours: 20 - 40 per week

Benefits:

Work from home
Application question(s):

Do you own a car Consent to a DBS check?
Experience:

Business management: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: On the road