Job Description

About the Role

Pipe Dream Fittings are looking for a highly organised and proactive Sales and Purchasing Executive to join our team. This role offers the perfect blend of operational and commercial responsibilities, supporting both procurement and sales functions in a fast-paced, customer-focused environment. You'll play a vital part in keeping our supply chain running smoothly, maintaining stock levels, and delivering exceptional service to our customers.

Key Responsibilities

Purchasing

Process purchase orders for both stock and non-stock items. Identify and source alternative suppliers and products when necessary. Work closely with the Goods-In Coordinator to ensure timely and accurate deliveries. Organise returns and manage collections from local suppliers. Monitor warehouse stock levels and place bulk stock orders accordingly. Liaise with customers to address stock shortages, lead times, and present alternative product options. Process purchase invoices on our system and post to correct account Approve supplier invoices against purchase orders.

Sales

Initiate and manage quote enquiries through various communication channels, including phone and email. Convert quote enquiries into sales orders, ensuring accuracy and completeness of information. Proactively follow up on quotations via email and telephone to secure sales closures. Handle incoming calls from fittings customers and assist with their requirements. Chase payment by email and telephone for overdue sales invoices. Process sales invoices for credit account customers that order through our website.

Customer and Supplier Relations:

Utilise exceptional communication skills and a confident telephone manner to build and nurture customer relationships. Address customer enquiries, concerns, and needs promptly and professionally. Provide guidance on product options and specifications to assist customers in making informed purchasing decisions. Foster strong relationships with suppliers to negotiate favourable terms, pricing, and delivery schedules. Collaborate with suppliers to stay informed about product availability, changes, and innovations.

Reporting and Documentation:

Maintain accurate records of sales orders, purchase orders, and customer interactions. Generate reports and summaries to provide insights into sales trends, customer preferences, and procurement efficiency.

What We're Looking For

Strong telephone and communication skills with a confident, friendly manner. Proficiency in Microsoft Excel and other Microsoft Office applications. Exceptional attention to detail and organisational abilities. Ability to manage multiple priorities and meet tight deadlines. A proactive, can-do attitude and a willingness to take ownership of tasks.
Job Types: Full-time, Permanent

Pay: 27,000.00-30,000.00 per year

Benefits:

Company pension On-site parking Store discount
Work Location: In person