Job Description

Job Title: Sales Appointment Coordinator

Location: South of England

Salary: 25,000 (plus commission)

About Us:

We are a leading boiler installation company in the South of England, dedicated to providing our customers with high-quality service and expert installations. Our focus is on customer satisfaction and ensuring that every client receives the best possible experience. We are currently seeking a motivated and organised Sales Appointment Coordinator to join our growing team.

Role Overview:

As the Sales Appointment Coordinator, you will play a crucial role in our sales process by managing leads, scheduling appointments for our surveyors, and following up with previous clients. This position requires strong communication skills, a customer-focused attitude, and proficiency in using CRM systems.

Key Responsibilities:

- Call and qualify incoming leads to book appointments for our surveyors.

- Cold call previous leads to identify potential business opportunities.

- Manage the CRM system to ensure accurate lead tracking and appointment scheduling.

- Respond to incoming calls from existing and prospective clients, providing excellent customer service.

- Collaborate with the sales team to optimise appointment booking strategies and improve lead conversion.

- Meet and exceed monthly booking targets to maximise commission earnings.

Qualifications:

- Previous experience in a sales or customer service role is preferred.

- Excellent communication and interpersonal skills.

- Proficient in using CRM systems (experience with specific systems like Salesforce, HubSpot, etc., is a plus).

- Strong organisational skills and attention to detail.

- Ability to work independently and as part of a team.

- Positive attitude and a willingness to learn.

What We Offer:

- Competitive salary with commission based on appointment bookings.

- Opportunities for career growth within our expanding company.

- A supportive and dynamic work environment.

- Training and development to enhance your skills.

If you are passionate about sales and customer service and want to be part of a collaborative team, we would love to hear from you! Please send your CV and a cover letter detailing your relevant experience to [your email address].

Application Deadline: 7th October 2025

Job Type: Full-time

Pay: From 25,000.00 per year

Benefits:

Company pension Flexitime Work from home
Work Location: Remote