Job Description

Sales Assistant - Jewellery & Pawnbroking

Join our trusted, long-established jewellery and pawnbroking shop in the heart of Croydon.

We've been serving customers for over 20 years with beautiful new and pre-owned jewellery, luxury watches, FCA-regulated pawnbroking, and expert repair services. We're now looking for a friendly, reliable, and motivated Sales Assistant to join our close-knit team.

If you have

experience in the jewellery trade

, we'd love to hear from you.
If not,

retail or customer-facing experience is essential

- we can train you in the rest.

What You'll Do

Welcome customers warmly and provide outstanding service. Keep our jewellery window displays eye-catching and inviting. Photograph and promote products on social media. Record sales and stock levels using Excel. Use our pawnbroking system (full training provided). Handle jewellery/watch repairs and provide estimates. Package and post daily online orders. Buy scrap gold and other jewellery items. Serve pawnbroking customers professionally and discreetly.

What We're Looking For

Jewellery trade experience

(preferred) OR

retail/customer service background

(essential). Excellent communication skills and a genuine passion for helping customers. Strong work ethic, trustworthiness, and reliability. Basic IT skills - social media, eBay, and Excel knowledge are a bonus. Willingness to learn and work as part of a small team.

Why Join Us?

? Family-run, friendly working environment
? Full training for the right candidate
? Varied and interesting role - no two days are the same
? Opportunity to develop specialist jewellery skills
? Staff discounts on jewellery and watches

Hours & Pay:

Full-time position (Monday to Saturday rota, with a day off in the week) Salary negotiable based on experience

Apply now

and be part of a business where your skills, personality, and effort are truly valued.

Job Types: Full-time, Part-time, Permanent

Pay: 22,000.00-26,000.00 per year

Expected hours: No more than 40.5 per week

Benefits:

Company pension
Work Location: In person