Job Description

Customer/Sales Assistant, Tech corner

Location:

Birchwood Shopping Centre, Birchwood.

Pay

: Experience and performance dependant

Individual will have a very exciting role to play in our store, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion for mobile phones, laptops, tablets, accessories and repair.

Mainly, you are expected to maximise sales and repair bookings by utilising product knowledge and ultimately providing an excellent customer service.

Full-time work will include 5 or more days. Trading Hours are below:

Monday-Saturday: 9:00-18:00 Sunday 10:00-16:00 Rota yet to be decided.

Experience:

Sales and customer service experience is required, min 3 years, preferably in phone industry.

Training:

Provided

What do you need to have, to be a Sales/Customer assistant at Tech Corner?

Interest in and good knowledge of phones, Tablets, laptops, consoles, smart watches, games, accessories etc Excellent sales skills Dedication, strong work ethics and reliability Flexibility to adapt to the fast-paced environment

Flexible in the working pattern

Good communication skills Self-motivation, enthusiasm, and professionalism Time management Helpful positive attitude and be patient, understanding and friendly

Your responsibilities will be to:

Maximise sales and repair bookings using excellent service skills and knowledge of products and promotions Deliver an individualised excellent service experience for every customer Demonstrate positive personal behaviours and a can-do attitude Work independently or as part of a team to achieve operational standards across the store Open and close store, receive delivery, keep the shop clean, presentable and organised Managing stock levels: order sold items, repair parts, customer orders and new items/devices. Book repairs, call up repair customers.

Age:

18 or over

Job Types:

Part-time, Permanent

Selection Process

: 10-20 mins face to face interview. If shortlisted then the candidate will be invited for a trial day/s (one full day or or two short days which are unpaid) to observe how the candidate deals with customers, and also for the candidate to get a feel of what its like working at Tech Corner.

Job Types: Full-time, Permanent

Pay: 10.00-14.00 per hour

Additional pay:

Performance bonus Tips
Benefits:

Employee discount Flexitime Free parking On-site parking Store discount
Schedule:

Day shift Monday to Friday Overtime Weekend availability
Work Location: In person

Reference ID: Birchwood-Full time July25