Job Description

Job Title:

Sales Coordinator

Location of HQ:

Roxton, Bedford.

Company Overview:

We specialise in premium construction equipment, including suction excavators, vacuum equipment, and road sweepers. Since 2016, we've delivered innovative, high-performance machinery and exceptional service to industries like utilities, civil engineering, and construction.

Working within the Sales team, you will play a vital role in ensuring the smooth operation of the sales function. You will coordinate key tasks and deadlines while delivering efficient, proactive, and confidential support to the team.

Job Summary:

Permanent, full-time role, Monday to Friday, 8:30am-5:00pm. During training, the role will be full time office-based. Once fully trained, hybrid working may be available with three definite office days (Monday, Wednesday, Friday) and more flexibility considered on the other days.

Manage customer accounts, update CRM systems, prepare sales documents and support field sales staff.

CRM Key User - management of the technical aspects of the CRM Platform ensuring a seamless user experience for the sales team

Handle the processing of all orders with accuracy and timeliness

Serve as the primary contact for pre-sales client enquiries to maintain a strong customer relationship

Organise meetings, client visits and assist with promotional events

Maintain accurate records of client interactions and transactions to support sales activities.

Assist in qualifying leads, scheduling meetings and nurturing sales prospects

Co-ordinate with Marketing to share sales insights and support lead generation.

Address client issues and collaborate with relevant colleagues to address with complex concerns to ensure customer satisfaction

Qualifications Skills and Attributes Required

:

Able to maintain high standards and demonstrate consistent attention to detail.

Drive and determination to provide an excellent customer experience.

Proven experience in relationship management.

To be able to deal with customer requests and react quickly while still following process when short notice is given.

Pro-active and can work on own initiative. Able to follow instructions and work to deadlines, quick to learn and able to retain knowledge.

Excellent use of the Windows package - Word, Excel, Power point, Outlook, Access

Knowledge of Sales Force

Demonstrate excellent organisational skills.

Excellent verbal and written communication skills with an excellent standard of English.

Be able to communicate confidently and effectively.

To be a team player with a positive outlook and a professional image.

Flexibility in approach with the ability to adapt from task to task.

To be reliable and able to understand the importance of being punctual and impact of absence.

Commitment and loyalty to the business.

To be able to operate in line with confidentiality requirements associated with the role.

Driving licence and own vehicle as office location is remote with no public transport access

(Knowledge of suction excavators and related products is desirable)

What we offer

- Competitive salary

- Comprehensive benefits package.

- Opportunities for professional development and career advancement.

- A supportive and collaborative work environment.

- The chance to be part of a company committed to innovation and environmental sustainability.

Job Types: Full-time, Permanent

Pay: 26,000.00-28,000.00 per year

Benefits:

Company events Company pension Free parking Life insurance On-site parking Private medical insurance
Work Location: In person