Job Description

Job Overview

We are seeking a proactive and detail-oriented Sales Coordinator to join our dynamic team. The successful candidate will play a vital role in supporting the sales department by coordinating client communications, managing sales documentation, and assisting with the development of sales strategies. This position offers an excellent opportunity for individuals passionate about sales and customer relations to grow within a reputable organisation. The role requires strong organisational skills, excellent communication abilities, and a customer-focused mindset to ensure seamless sales operations and foster long-term client relationships.

Responsibilities

Act as the primary point of contact for clients, responding promptly to enquiries and providing exceptional customer service. Coordinate sales activities, including scheduling meetings, preparing sales proposals, and maintaining accurate records of client interactions. Assist in the preparation of sales reports, forecasts, and presentations for management review. Support the sales team in executing marketing campaigns and promotional events to generate leads and increase brand awareness. Manage and update the customer relationship management (CRM) system to ensure data accuracy and accessibility. Collaborate with other departments such as marketing and logistics to ensure smooth order processing and delivery. Follow up with clients post-sale to gather feedback and identify opportunities for upselling or additional services. Maintain organised documentation of sales activities, contracts, and correspondence in compliance with company policies.

Experience

Previous experience in a sales support or administrative role is preferred. Previous experience within weddings, events, or hospitality sales is desirable. Excellent organisational skills with the ability to manage multiple tasks efficiently and work to tight deadlines. Strong verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Canva) and familiarity with CRM systems; experience using Rezlynx PMS is preferred. A proactive attitude with a keen eye for detail and strong problem-solving abilities. Ability to work collaboratively within a team environment while also demonstrating independence when required. Flexibility to work weekends as required to support weddings, events, and business needs.
Job Types: Part-time, Temp to perm

Pay: From 12.21 per hour

Expected hours: No less than 24 per week

Benefits:

Company pension Employee discount Free parking Gym membership On-site parking
Work Location: In person