Job Description

CCIS | ABOUT US



CCIS (CMA CGM Inland Services) is a subsidiary of the CMA CGM Group, dedicated to the development of land transport solutions.



It offers complete and integrated logistics solutions with high added value, adapted to the specific needs of its customers throughout their supply chain: storage, picking, kitting, processing of packaged goods, post-manufacturing and loading and unloading.



YOUR ROLE | KEY PRIORITIES



Proactively manage the end-to-end Customer relationships, i.e. from prospect through to start of activity, development of the relationship and new opportunities, providing quotes upon request, issuing of invoices and following up to ensure timely payment, and the release of containers at the end of the process.

Delivery of excellent customer service to all customers at each touch point throughout the process

Analyse, benchmark and report on market conditions and activities

Monitor purchase, sale & stocks of containers

Ensuring close working relationships with Depot Maintenance & Repair team to ensure stock levels and optimal sales cycle (i.e. gate in / repair / neutralization / release)



Key tasks and responsibilities will include, but not be limited to:



Identifying and building relationships with potential new customers, in support of business growth targets

Manage the integration of new customers in the system through the collection of Customer Data and relevant information

Provide quotations to customer within agreed SLA's, following up as required to ensure optimal service and opportunities

To assist with planned Sales and Marketing campaigns to boost commercial performance

To assist in production of monthly market reports

Regular contact with CCIS Europe teams on all sales matters

Create sales orders and maintain them within inhouse system, ensuring accuracy at all times.



To make sure that the customers are aware of all charges and all chargeable events are notified and billed accurately.



Work closely with Finance to ensure timely payments and resolution of queries as they arise

Monitor and report on stock levels on a daily basis

Arrange customs clearance for all units purchased

Update stocks & tariffs on identified marketplaces

Support the development of digital presence of CCIS UK, boosting visibility of the brand and services

Develop knowledge of Europe global containers sales market and be available to assist on these markets as and when required.

To issue to all internal and external sales staff all freight tariffs / rate sheets / surcharges and amendments as guided by CCIS Europe cluster



WHAT ARE WE LOOKING FOR?



Demonstrable experience in Sales within the Shipping, Transport or Logistics industry would be a huge advantage



Excellent analytical skills, able to collate and analyse data and information with high attention to detail

Exceptional communication skills, with the ability to build rapport and effective working relationships with key stakeholders, both internally and externally

Excellent organisational and prioritisation skills, with high levels of resilience and the ability to manage multiple priorities in a fast-paced, customer-facing environment

Proactive problem-solving skills



Ability and confidence to work autonomously and proactively

Excellent IT skills, with strong experience of MS Excel and Powerpoint in particular

A full UK driving license



WHAT DO WE OFFER?



Not only do we offer a competitive salary, we also offer a generous benefits package including:



25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave

Discretionary annual bonus

Enhanced pension scheme up to 15% total contribution

Life assurance x4

Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter

Private healthcare (BUPA) + Healthcare Cash plan, including an Employee Assistance Programme

Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille

Hybrid Working

Cycle to work scheme/ Season ticket loans

Enhanced policies including Maternity & Paternity

Employee recognition awards

Considerable scope for personal and professional growth through the CMA CGM Academy



CMA CGM Group is proud to define itself as a family business built on strong human values.



Excellence

Exemplarity

Imagination

Boldness



CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.



Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.



Join us and discover a world of opportunities!