Job Description

We are a well-established and recognised supplier of packaging, stationery, toys and gifts to the Post Office sector across the UK. With over 10 years of industry experience, we provide thousands of essential products to Post Office locations nationwide. Our innovative and dynamic approach has allowed us to dominate our market and consistently grow year on year. As industry disruptors, we are committed to modernising the way Post Offices access, purchase and sell their products through their retail.

Duties

Manage orders and enquiries from Post Office branches across the UK.

Process and track customer orders, ensuring timely and accurate delivery to Post Office locations.

Liaise with Post Office managers and staff to advise on appropriate products and services.

Respond promptly and professionally to customer queries, resolving issues to ensure customer satisfaction.

Assist in developing and updating product catalogues and order forms specific to the Post Office sector.

Monitor industry trends and competitor activity to recommend improvements in products and service delivery.

Telephone outreach to new prospective Post Offices who currently are not aware of our products & services.

Attend annual trade conferences and shows showcasing our products.

Upselling and cross selling to new and existing post offices.

Experience

Proven experience in a sales role, preferably within a similar industry.

Strong understanding of sales principles and customer relationship management (CRM) software.

Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse audiences.

Demonstrated ability to meet or exceed sales targets in a competitive environment.

A proactive approach to problem-solving and the ability to work independently as well as part of a team.

If you are passionate about customer services and sales and eager to contribute to our success, we invite you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

Pay: 25,400.00-30,000.00 per year

Benefits:

Casual dress Company events Free parking On-site parking
Schedule:

8 hour shift Monday to Friday
Ability to commute/relocate:

Watford WD18 7WR: reliably commute or plan to relocate before starting work (required)
Education:

A-Level or equivalent (required)
Experience:

Sales/Customer Service: 1 year (required)
Language:

English fluently with an excellent telephone manner (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: CSEJUL25