Job Description

Are you a driven and enthusiastic individual with a strong passion for sales and customer service?

Do you want to join a vibrant company that serves the dental sector? We are on the lookout for a Sales & Customer Service Representative to become part of the Qudent team in Worthing, West Sussex, a reputable branch of the Value & Service Dental Group based in High Wycombe.

In this position, you will be the main point of contact for customers, handling inquiries about products and orders while offering general assistance. This is a fantastic chance to represent Qudent, where you will be tasked with selling and promoting our wide array of dental products.

The perfect candidate will have a minimum of two years of sales experience; while a background in dentistry is a plus, it is not essential as we will provide product training. We seek someone who is eager to learn, has a friendly, fun and positive attitude, and understands sales principles well.

Key qualifications include:

Strong communication and interpersonal skills both verbal and written

A performance-oriented strategy with a proven track record of achieving sales objectives

Self-motivated and capable of working independently

Join our team and become part of an organisation that encourages your growth and success, allowing you to reach your full potential. If you are committed to delivering exceptional outstanding customer service, we would love to hear from you.

Key Responsibilities:

Driving new sales

Process customer orders efficiently

Ensure data accuracy in orders and invoices

Manage incoming calls and various communication channels

Provide assistance to team members

Date driven lead qualification

Demonstrate proficiency in Microsoft Office Suite

Exhibit excellent time management abilities

Maintain and update sales and customer databases

Stay updated on new products and features

Handle incoming calls

Perform administrative tasks

Engage in prospecting and lead generation

Collaborate across departments

Attend and represent the company at dental exhibitions

Engage in consultative sales approaches

Requirements and Skills

Outstanding customer service skills

Strong communication skills and phone presence

A dedication to customer satisfaction

Willingness to learn various systems such as Dynamics 365, Business Central, MS Teams, and HubSpot

Strong listening abilities are essential

A sales representative plays a crucial role in supporting the sales department's operations and strategies to boost the company's revenue and profitability.

Why Join Us:

Reasons to Become Part of Our Team: We are an expanding organisation making strides in Europe and the US, backed by an amazing team.

Embrace a Casual Dress Code: Experience a laid-back and comfortable work environment with our casual dress policy while at the office.

Enjoy Work-Life Balance: Wave farewell to weekend work! We provide a Monday to Friday schedule, giving you the opportunity to cherish quality moments with family and friends on weekends.

Benefits

Company events

Company pension plan

Casual attire

Monday to Friday work schedule

8.00am - 5.00pm

Job Type: Full-time

Pay: 28,000.00-30,000.00 per year

Benefits:

Casual dress Company events Company pension
Schedule:

Monday to Friday
Application question(s):

Happy to do Dental Shows
Experience:

Sales: 2 years (required)
Work Location: In person

Application deadline: 15/06/2025
Reference ID: QDS&CSR01