Job Description

As a Sales Executive for the resales division at Craigendarroch Lodges, you will present and sell to new clients, existing lodge owners, Hilton Grand Vacations (HGV) members, exchangers, and renters while representing the resort and HGV with the highest level of integrity, quality and service.
Join us and reach your personal income goals and grow with our thriving Hilton Grand Vacations culture.
As a Sales Executive you'll be responsible for driving company success by performing the following tasks to the highest standards:

• Conduct sales presentations to resort guest and owners, either in person or digitally. Maintain high closing percentage rate and efficiencies.
• Show potential buyers suitable lodge types available in person or digitally using the virtual tours.
• Develop a strong knowledge of lodge styles and inventory availability across all Scotland resorts.
• Communicate effectively.
• Ability to use initiative and be proactive.
• Liaise with marketing to create documents including resale listing agreements, contracts for sale and purchase.
• Maintain accurate inventory and update online listings as required.
• Coordinate offers and listings for follow up. Generate proactive ideas to encourage the growth of resales working alongside marketing, rental, digital, finance and operational teams as required.
• Understand the HGV seasons, calendar, weeks and time bands. Develop a working knowledge of the local area/s, competitor information, local events and other seasonal fluctuations of destination influences.
• Maintain accurate records of conversations and transactions.
• Work closely with Sales Administration and Head Office teams to maintain and update owner and HGV sales records.
• Responsible for the communication and update of HGV Club rules and changes within the Sales Agreement T&Cs.
• Assist and liaise with Resort Management to ensure a high level of guest satisfaction on Resort
• Initiate connections with Hotel teams and local businesses to share the product knowledge and develop customer experience
• Attend resort meetings, guest welcome and other events as appropriate.
• Understand the HGV "Vacation Counselor" selling philosophy.
• Attend all sales meetings, training sessions and team functions.
• Work alongside other sales executives based at sister resorts: cross-selling, holiday cover or support, travelling to Dunkeld resort as required.

Hilton Grand Vacations has become the leader in the vacation ownership industry by operating with an unwavering commitment to innovation, quality, and continued growth. To fulfill this role successfully you must possess the following skills:

• Proficient in Microsoft Word and Outlook
• Be able to work a flexible schedule to include evenings, weekends and holidays
• Previous Sales experience with proven track record of success
• Driving Licence
• Self-starter
• Honest and Ethical
• Strong communication and interpersonal skills