Job Description

Company Profile:

Humphries and Parks (H&P) is an award-winning automotive retailer, who really values its staff and where customer satisfaction is of the highest standard. As part of our dedicated team, providing a can-do attitude will play a vital role in our continued success. From providing exceptional customer service to job satisfaction for a job well done. H&P is a family run business with family values in the heart of Kent, where you can grow and develop by delivering a five-star customer service.

Operating from our 3-acre site in Kent since 1947. Representing the Suzuki, KGM and Mitsubishi brands, we sell over 1200 units per year to our loyal and growing customer base. Our mission is to treat our team members and customers with the respect they deserve whilst offering an unparalleled level of service without laborious PLC processes.

Overview of role:

You will have clear focus on certain areas of the usual SM role. Duties include managing a team of 5 sales executives, making sure the company hits its unit and financial targets. Increasing F&I Penetration across the dealership, managing customers and making sure you continue to uphold our high satisfaction results. You will not be in charge of stock purchasing/ management, re-pricing, trade sales and any progressing of cars through prepeartion as we have a seperate team to manage this. This is a wholly sales based role giving you the time and freedom to increase sales, F&I and maintain CS.

Are you ready for the next step in your Automotive retail career? We're recruiting for a commercially astute Car Sales Manager to lead our highly successful dealership sales team.

We want to hear from experienced Sales Manager or somebody currently in a Business Manager or Senior Sales role to join our fast-growing business. You will work closely with 6 Sales Executives to build on our current successes and grow the business to new heights.

At Humphries and Parks, we have people at the core of our strategy and are discerning about whom we employ, we expect every colleague to have high levels of integrity, be passionate about their role and take ownership of customers' needs in line with our core values. We are looking for someone that has a desire and drive to succeed, has outstanding communication and influencing skills and also possesses a proven track record of managerial success in a similar role. Fixed 5-day work week, closed on Sundays.

Duties & Responsibilities:

Work closely with senior executives and family owners to develop and implement strategies that achieve desired business outcomes. Drive sales performance to meet and exceed internal and manufacturer targets for new and used cars. Ensure all sales activities comply with company polices and relevant legal regulations. Manage and motivate effectively the sales team to meet and exceed personal targets in a collaborative manner. Regularly review sales matrices, providing feedback and implementing improvements to enhance sales efficiency and effectiveness. Develop and maintain string relationships with our loyal customer base, ensuring new, repeat business and referrals. Develop sales and marketing plans and budgets to achieve agreed financial, marketing and sales benchmarks Utilise monthly management accounts to monitor and control profit ability of the sales department and take any appropriate action to maximise future opportunities.

What you'll bring to the role:

Sales staff management and leadership experience. Previous experience working for an automotive retailer. Experience of working with or knowledge of similar profile brands. Experience of promoting and nurturing a customer care culture, delivering care levels consistent with the expectations of the manufacturer. Experience of organising, directing and controlling the activities of sales staff to work to pre-arranged plans and budgets. Provide coaching and training to salespeople to improve their job performance, with particular emphasis on: customer satisfaction, prospecting and customer follow up, sales process, time management and product knowledge.
If you feel the next step in your career should be to a place that value individuals, has exceptional earning potential and a low staff turnover rate, then H&P could be the ideal candidate!

Job Types: Full-time, Permanent

Pay: From 45,000.00 per year

Benefits:

Additional leave Company car Company events Company pension Employee discount Free parking On-site parking Sick pay
Experience:

Automotive : 5 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person