Job Description

Northwood Cardiff is seeking a motivated and enthusiastic

Sales Negotiator

to join our busy Sales team in Rhiwbina Village. This is an exciting opportunity to work within a well-established, family-run estate agency and lettings business with over 23 years of experience supporting clients across Cardiff and Newport.

As part of the Northwood network of more than 90 offices nationwide, we combine the personal touch of a local, family-owned business with the backing of a national brand, offering expert training, support, and career development opportunities.

About You

We're looking for someone with a confident and resilient personality, who thrives on building relationships and delivering outstanding customer service. You'll be proactive, self-motivated, and able to balance working independently with contributing effectively to a team. Strong communication, organisational, and problem-solving skills are essential, as is the ability to remain positive and adaptable in a fast-paced environment.

You should also be comfortable using company social media channels, including appearing in photos and videos, to help promote properties, engage with customers, and build the brand's online presence.

Key Skills & Competencies

Excellent customer service skills with a professional approach Strong time management and organisational abilities Able to work independently and collaboratively as part of a team Determined and results-driven, with a focus on securing new business Confident negotiator, able to achieve the best outcomes for clients and the company Skilled in conflict resolution and decision-making within authority levels Flexible, adaptable, and positive under pressure Confident using social media for marketing, including video content

Main Responsibilities

Conduct property viewings and provide detailed feedback to vendors Handle enquiries, process appointments, and maintain clear communication with clients Negotiate and agree property sales Proactively follow up on leads and generate new business opportunities Visit properties to carry out marketing activities including photography, floorplans, and virtual tours Prepare accurate and engaging property particulars Use company social media channels (including video content) to promote properties and connect with audiences Respond promptly and professionally to all internal and external communications Support customer queries effectively, escalating where appropriate Ensure compliance with industry standards and company policies Take ownership of your own professional development

Additional Information

A valid driving licence is essential Full-time position, including Saturday work on a rota basis Salary:

24,000 - 26,500 per annum

(dependent on experience) + commission pay Car allowance or option of company car
Job Type: Full-time

Pay: 24,500.00-26,500.00 per year

Benefits:

Company car
Licence/Certification:

Driving License (required)
Work Location: In person