Job Description

Our mission at Charlecote Pheasant is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - you could be our next

Sales Office Coordinator!

As part of our team you can enjoy the following benefits:

Free onsite parking Complimentary meals whilst on duty Fantastic discounts at Vine Hotels Progression opportunities Incremental holiday entitlement Access your pay as you earn through Wagestream Participate actively in initiatives to build a more inclusive and sustainable world Opportunities to continuously learn and develop
About the Role:

This is a

full-time, on-site role

for a Sales Office Coordinator at Charlecote Pheasant. You will play a key part in welcoming enquiries, providing exceptional customer service, and supporting the sales team in delivering memorable experiences for our guests.

Your role will also include:

Handling administrative tasks with accuracy and efficiency Supporting sales activities, including

showcasing and selling our beautiful wedding venue to prospective couples

Maintaining clear and professional communication with clients to ensure their satisfaction Coordinating with other departments to deliver seamless events
As part of a hotel that hosts weddings and special occasions, there is a

balance between early and late shifts at weekends

when weddings take place, ensuring fair and supportive scheduling across the team.

Qualifications:

Excellent communication and customer service skills Experience in providing administrative assistance Strong organizational and time management skills Knowledge of sales processes and techniques Ability to ensure customer satisfaction Proficiency on Opera Cloud (preferred) Ability to work well in a team Prior experience in the hotel or hospitality industry is desirable
A little more about us:

We believe that our people are at the heart of everything we do, which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role.

If you feel you are the right candidate for the role as our

Sales Office Coordinator

, please click 'apply' now -

we'd love to hear from you!

Job Types: Full-time, Permanent

Pay: 27,500.00 per year

Benefits:

Canteen Casual dress Company events Cycle to work scheme Discounted or free food Employee discount Free parking On-site parking
Work Location: In person