Job Description

Sales & Office Coordinator

Location:

Pondtail Farm, Knepp Estate, Sussex

Company:

Green People (Organic Beauty)

Type:

Full-time

Green People, a pioneering organic beauty brand based on the beautiful Knepp Estate in Sussex, is seeking a proactive and highly organised Sales & Office Coordinator to support our Sales, Marketing, and PR functions. This is a varied and hands-on role at the heart of our business operations -- ideal for someone who thrives in a fast-paced, purpose-driven environment and loves the details as much as the big picture.

Who We're Looking For

We're looking for a highly organised and proactive individual with a willingness to learn and grow within a supportive and fast-paced team. You'll play a key role in assisting our Sales Team, working closely with major retail accounts. A positive attitude, flexibility, and the ability to juggle multiple tasks are essential in this dynamic environment.

You'll also take ownership of coordinating external sales rep incentives and producing a bi-monthly sales presentation that highlights updates, trade news, and key sales focus areas -- helping to drive performance across our sales network.

This is an exciting cross-functional role that spans sales, marketing, PR, and customer care -- offering plenty of development opportunities for the right candidate.

Green People is currently experiencing strong growth and international expansion, presenting excellent opportunities for progression, including the potential to move into Account Management for motivated individuals.

Key Responsibilities

Sales Coordination

Create, design, proof, and manage trade email newsletters using Mailchimp, including maintaining segmented mailing lists. Support account administration for key retailers like Ocado, including: Uploading new product information to portals (e.g., Olive) Completing promotional forms and monitoring campaign launches Auditing product descriptions and coordinating updates Monitoring customer reviews and supporting improvements Maintain and update trade portals with offers, prices, and customer groups. Manage product updates and communication for new launches or changes in formula/packaging across trade and export accounts. Support the sales team by: Completing new line forms for accounts Sourcing and updating point-of-sale materials Assisting with price increases (including customer communications and approvals) Update and manage shared resources in Dropbox (training manuals, imagery, pricing, POS). Maintain product information and trade price lists. Assist with sales reporting. Liaise with key accounts to ensure all product, pricing, and imagery details are accurate.

PR & Marketing Support

Provide administrative and executional support for PR and marketing activities, including press release management, coordination of press mailers, media monitoring, award submissions, and drafting content for platforms like Press Loft.

Customer Care & Shop Cover (occasional)

Responding to live chats, emails, and phone enquiries when needed Processing orders, refunds, and returns in our order processing portal Supporting trade and export customer queries

General & Event Support

Attend and support marketing/sales events as needed

Essential Skills & Attributes

Highly organised with exceptional attention to detail Eager to learn, take initiative, and adapt to new challenges Confident communicator who enjoys working collaboratively Positive, can-do attitude and thrives in a fast-paced team environment Comfortable using systems and picking up new platforms (training provided) Proficient in Mailchimp and Microsoft Office (especially Excel & PowerPoint) Ability to manage multiple priorities and meet deadlines Experience with trade accounts or sales support is desirable, but not essential Clear and pleasant communicator by email, face-to-face, phone, and in Teams meetings Good knowledge of both written and spoken English

Why Work with Green People?

Join a respected pioneer in certified organic skincare and cosmetics Work in a friendly, collaborative environment on a beautiful rural estate Be part of a purpose-driven business with strong ethical and environmental values Enjoy a varied role with opportunities to develop across departments
Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Benefits:

Casual dress Company pension Employee discount Free parking On-site parking Store discount
Ability to commute/relocate:

West Grinstead RH13: reliably commute or plan to relocate before starting work (required)
Work Location: In person