Job Description

Job Title:

Sales Office Manager

Location:

Leek, Staffordshire

Salary:

45,000 - 50,000 per year (depending on experience)

Job Type:

Full-time, Permanent, Office based

Overview

We're looking for a capable and motivated

Sales Office Manager

to lead a small sales administration team and ensure the smooth, accurate processing of domestic and international customer orders.

This role is ideal for either:

An

experienced sales office or customer service manager

, or A

skilled sales administrator or coordinator

looking to step up into a leadership role.
You'll play a key part in managing the order fulfilment process, supporting international trade, and working closely with internal departments to ensure excellent customer service.

What You'll Do

Manage and develop the sales order function from order receipt through to dispatch Supervise a small sales admin team, ensuring high standards of service and accuracy Act as the main point of contact for customer enquiries and complaints Oversee the processing of international and domestic sales orders Manage the performance of freight providers Work closely with Production and Purchasing to plan product availability and meet customer demand Maintain accurate records in internal systems Produce reports and provide market feedback

What We're Looking For

Essential:

Strong literacy and numeracy skills Background in international sales administration Sound understanding of export regulations and Incoterms Team leadership experience, or readiness to take on a supervisory role Excellent organisational and communication skills Proficiency with order processing systems Ability to manage workload under pressure and prioritise effectively Within a commutable distance of Leek, Staffordshire

Desirable:

Previous experience in the chemical industry Understanding of regulated industry compliance (e.g. REACH, CLP) Degree educated in a relevant subject

Benefits

33 days' holiday (including bank holidays) Pension scheme with employer contributions matched up to 6% Private medical insurance
Life assurance cover

How to Apply:

Click

"Apply Now"

to submit your CV. We welcome applications from both experienced managers and ambitious individuals ready to progress in their careers.

Job Types: Full-time, Permanent

Pay: 45,000.00-50,000.00 per year

Benefits:

Company pension Life insurance Private medical insurance
Schedule:

Monday to Friday
Work Location: In person