Job Description

Sales Operations Administrator - Full-Time 37.5 hours per week (Mon-Fri)

Established for over twenty-nine years, Entel is an Employee Ownership Trust (EOT) that has firmly established itself as a prominent global player in the radio communications industry. We operate our own design and manufacturing divisions with distribution centres throughout the world.

We are seeking an experienced Sales Operations Administrator to support the ongoing development and growth of the Sales Operations team, with the aim of further expanding the distribution of Entel's own brand of technologically advanced radio communication products. This is a full-time, office-based role, working Monday to Friday, 9:00am to 5:30pm.

The ideal candidate will have previous experience in sales administration or sales support, ideally within a fast-paced administrative environment. They must be detail-oriented, possess strong communication skills, have experience engaging with customers over the phone, and thrive in a dynamic and varied role.

Role purpose:

Work as part of a busy Sales Operations team, supporting a range of activities including (but not limited to) the preparation of quotations, order processing, handling customer enquiries via phone and email, coordinating dispatch, and generating reports.

Key duties and responsibilities:

Perform a range of sales support tasks to assist the wider sales team Prepare and maintain reports using Microsoft Excel Develop a strong understanding of our product range to effectively manage and respond to customer enquiries via email and phone Accurately process quotations, orders, and shipping documentation in a timely and efficient manner Demonstrate flexibility by taking on additional administrative responsibilities as required, in line with evolving business needs

Key requirements:

Minimum of 5 years' office administration experience in a customer focused role Proven ability to take initiative and work independently with minimal supervision Strong verbal and written communication skills, with a confident and professional telephone manner Excellent customer service skills with a proactive, solution focused approach Demonstrated ability to work effectively in a fast paced, team oriented environment Competent IT skills, with working knowledge of Microsoft Excel and Outlook preferred High level of accuracy and attention to detail, with a strong track record of processing high volumes of data without error in time pressured situations Ability to manage a varied workload, adapt to changing priorities, and effectively balance competing demands Educated to GCSE level (or equivalent), including Maths and English at grade C or above
If you believe you have the skills and experience to contribute to Entel's success and are eager to be part of a rapidly growing organisation, we would love to hear from you. All applications will be treated with the strictest confidence.

Candidates must live within a commutable distance of the office. Therefore applicants should ideally live in one of the following: Elstree, Borehamwood, Stanmore, Edgeware, Stanmore, Bushey, Watford, Harrow or Shenley or immediate surrounding area. If not please do NOT apply''

Job Types: Full-time, Permanent

Pay: Up to 30,000.00 per year

Benefits:

Casual dress Company events Free parking On-site parking Referral programme Sick pay
Schedule:

Monday to Friday
Education:

GCSE or equivalent (preferred)
Experience:

Sales administration: 5 years (required)
Work Location: In person

Reference ID: RD0324