Job Description

At Checkatrade, we're committed to empowering trades to connect with homeowners and grow their customer base. We are seeking a Sales Operations Manager to enhance the efficiency and effectiveness of our sales organisation. You will be responsible for optimising sales processes, implementing data-driven decision-making, and supporting revenue growth strategies. This role is critical in ensuring our sales team is equipped with the right tools, insights, and processes to drive performance.
Role Responsibilities:

• Sales Process Optimisation: Streamline sales workflows, improve pipeline management, and enhance operational efficiencies
• CRM & Systems Management: Administer and optimise CRM tools (e.g., Salesforce, HubSpot) to support the sales team and ensure data accuracy
• Performance Analytics & Reporting: Develop dashboards, analyse sales performance metrics, and provide insights to leadership for strategic decision-making
• Sales Enablement: Ensure sales teams have the necessary training, collateral, and technology to maximise productivity
• Forecasting & Pipeline Management: Improve sales forecasting accuracy by implementing best practices in data analysis and reporting
• Cross-functional Collaboration: Partner with Sales, Marketing, and Finance teams to align strategies and drive revenue growth.
• Compensation & Incentives: Assist in designing and managing sales commission structures to drive performance

Role Requirements:

• 5+ years of experience in Sales Operations, Revenue Operations, or Business Analytics.
• Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and sales analytics tools
• Strong analytical skills and the ability to translate data into actionable insights
• Experience with sales forecasting, pipeline management, and performance reporting
• Strong communication skills with the ability to collaborate cross-functionally
• Ability to identify inefficiencies and implement process improvements
• Resourceful, adaptable, and comfortable taking risks, experimenting, and iterating in a fast-paced environment.
• Strong bias for action with the ability to take an idea from concept to launch, navigating complexity and ambiguity along the way.

What's in it for you?

• An exciting opportunity to join a household brand that is investing heavily in its future.
• A role with significant strategic impact and alignment with our mission.
• Excellent salary and benefits package which includes discounts from a wide range of retailers, a healthcare cash plan, and a scheme to help you buy the latest bikes or tech gadgets (plus much more!)
• With an impressive leadership team on board, committed investors and a roadmap for success, this will be a career-building opportunity
• Hybrid working applies. 4 days in the office

We are an equal opportunities employer that is committed to diversity and inclusion in the workplace.