Job Description

Job Summary

We are seeking a detail-oriented and proactive Sales Order Administrator to join our dynamic team. The successful candidate will be responsible for managing the order processing system, ensuring accuracy and efficiency in fulfilling customer orders. This role requires excellent organisational skills and a strong commitment to customer service, as you will be the primary point of contact for order-related inquiries.

Duties

Process customer orders accurately and efficiently within the order management system. Liaise with various departments, including sales, logistics, and finance, to ensure timely order fulfilment. Address customer inquiries regarding order status, delivery schedules, and product availability. Maintain accurate records of orders, changes, and cancellations in the system. Assist in resolving any issues related to orders or deliveries promptly and professionally

Experience

Previous experience in an order processing role is preferred. Proficiency in using Microsoft Excel. Strong attention to detail with excellent organisational skills. Experience within a technical industry is preferred. Excellent communication skills, both written and verbal. Experience in customer service is advantageous.
If you are a motivated individual with a passion for delivering exceptional customer service and ensuring smooth operations, we encourage you to apply for this exciting opportunity as a Sales Order Administrator.

Job Type: Full-time

Pay: From 28,000.00 per year

Benefits:

Additional leave Bereavement leave Casual dress Company events Company pension Free flu jabs Free parking Private medical insurance Sick pay
Schedule:

Monday to Friday
Application question(s):

Located within commutable distance of Preston
Education:

A-Level or equivalent (preferred)
Experience:

Sales Order Processing: 3 years (required) Customer service: 3 years (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Reference ID: STARSOA01