Job Description

We are seeking a capable, adaptable, and detail-oriented Sales Order Processor to support the Pharmacy team and provide wider administrative assistance across departments, whilst maintaining strict confidentiality at all times. The successful candidate will be responsible for processing pharmacy orders while also supporting the Medical Secretaries and other teams with general administrative duties. This is a varied and responsible position, requiring sound judgement, a proactive attitude, and the ability to pick things up quickly.

Key Duties and Responsibilities

Duties include, but are not limited to, the following:

Pharmacy Support

Receiving and processing pharmacy orders via telephone, email, and in person from patients and retail customers

Preparing invoices and prescriptions accurately recording product codes and batch numbers

Completing statutory documentation in line with regulatory requirements, ensuring all documents are approved and signed by relevant medical staff

Applying dosage instruction labels to supplements, as needed

Monitoring stock levels, noting any items out of stock

Recording stock arrivals and updating administrative systems accordingly

Receiving deliveries and storing stock in the appropriate locations, including refrigerated items

Taking payments by credit/debit card and ensuring daily reconciliation with the Accounts team

Visiting patients on the ward to provide pharmacy items

Maintaining pharmacy filing systems and ensuring documentation is up to date and accurate

Signing and dating all relevant paperwork in line with procedural standards

Administrative Support

Assisting the Medical Secretaries and other departments with general administrative duties as required, including typing correspondence, maintaining electronic records, data entry and filing

Typing letters and other documents accurately and efficiently (typing proficiency desirable)

Managing incoming and outgoing post

Supporting day-to-day operations with ad hoc tasks to ensure the smooth running of the business

Job Requirements

Quick to learn, with strong problem-solving abilities and attention to detail

Professional and confident communicator with strong interpersonal skills

Organised and efficient, able to manage multiple tasks and changing priorities

Computer literacy and proficiency in IT systems (including Microsoft Word and Excel); experience with administrative tools and SAGE is desirable

Proficiency in spelling and grammar

Typing skills would be beneficial

Flexible, reliable and proactive, with a willingness to support colleagues across different departments

Previous experience in a medical or healthcare setting and/or understanding of medical terminology would be a significant advantage

Job Type: Full-time

Pay: From 23,810.00 per year

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking Sick pay
Schedule:

Monday to Friday
Work Location: In person