Sales Order Processor - Join the UK's No.1 Composite Door Manufacturer!
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Location:
Hull - Hedon Road
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Hours:
Monday - Friday, 9 AM - 5 PM (45-minute lunch)
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Salary:
26,000 per year
? Job Type:
Full-time, Permanent
Why Join Hallmark?
Hallmark Group is a leading UK manufacturer of
composite doors, aluminium panels, and uPVC panels
--serving the
residential, industrial, new build, and social housing sectors.
We've been at the forefront of
quality British manufacturing
for over
30 years
and have been voted the UK's No.1
composite door manufacturer
for four consecutive years.
Due to our continued growth, we're looking for a Sales Order Processor to join our dynamic team!
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Your Role
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As part of a small, dedicated team of four, you will play a key role in ensuring the smooth processing of customer orders. Working alongside three other team members, you will be responsible for accurately managing orders and liaising with internal departments. While customer interactions are primarily handled by the customer service team, you will focus on the technical and administrative aspects of order processing.
Responsibilities:
Ensure all customer orders are input accurately and correctly.
Develop extensive technical knowledge of products and variations (training provided).
Collaborate with internal departments such as production and finance.
Maintain awareness of credit and pro forma accounts.
Oversee the order process from start to finish, ensuring a seamless transition.
Work with multiple software platforms, including Excel, Window Designer, a bespoke ordering system, Access, and Opera (training provided).
Process orders from various sources, including the online door designer, email, and order forms.
Monitor and help achieve team KPIs.
Carry out ad-hoc administrative duties to support the department.
This role offers the opportunity to develop product knowledge and work within a supportive and structured team environment, with minimal direct customer interaction.
What We're Looking For
We don't expect you to know everything on day one!
Full training will be provided
, but if you have the following skills and attributes, you'll fit right in:
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Strong organisational skills
- ability to juggle tasks and prioritise effectively
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Excellent verbal & written communication
- confident handling emails
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Positive & proactive attitude
- self-motivated with a can-do approach
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Great problem-solving skills
- able to handle queries and complaints professionally
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Tech-savvy
- comfortable using Microsoft Office & analysing data on spreadsheets
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Team player
- can work independently but also collaborate with others
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Positive approach
- to work, the team, and customers
Perks & Benefits
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No weekends or night shifts
- enjoy a healthy work-life balance!
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Two weeks off over Christmas & New Year
- time to relax and recharge
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22 days annual leave + bank holidays
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Free on-site parking
- no hassle finding a spot!
How to Apply
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Apply on indeed
and attach any supporting information that highlights why you're the right fit for this role.
We review applications
throughout the week
, and if you're shortlisted, we'll invite you for an
interview at a time that works for you.
? Ready to be part of the UK's leading composite door manufacturer? Apply today!
STRICTLY NO AGENCIES, PLEASE
Job Types: Full-time, Permanent
Pay: 26,000.00 per year
Benefits:
Free parking
On-site parking
Schedule:
Day shift
Monday to Friday
No weekends
Ability to commute/relocate:
Kingston upon Hull HU9 5NP: reliably commute or plan to relocate before starting work (required)
Experience:
Sales Order Processing: 1 year (preferred)
Work Location: In person
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