Job Description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises.


That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.



So, what are you waiting for? Join a community that cares about you!



Are you passionate about delivering exceptional customer service and driving results? We are looking for a dedicated Sales Progressor to join our Developments team on a fixed term contract to support customers through the homebuying journey--from reservation to legal completion.



Where will you be working?



You will be working based out of our office in Eastleigh (SO53) minimum 3 days per week with the remainder from home



Key Responsibilities:


Provide outstanding customer service throughout the sales progression process Drive timely exchanges and completions in line with business targets Maintain regular communication with customers via phone and email Collaborate with Sales Executives to ensure a seamless customer journey Update internal systems daily (Salesforce, Sequel, Sales Trackers) Manage legal documentation and liaise with solicitors and lenders Support the wider sales team to ensure smooth handovers

What We're Looking For:



Essential:


Background in new homes conveyancing Strong interpersonal and communication skills Excellent time management and attention to detail Proven ability to meet sales-related deadlines A passion for customer service

Preferred:


Experience in the sales process within a Developer or Housing Association Familiarity with the conveyancing process and pre-sales setup Experience working with solicitors, mortgage advisors, and agents Proficiency in MS Office and CRM systems such as Salesforce

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.



We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:


Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to 500 saving per year A bonus scheme for all colleagues at 5% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?



If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk



If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.



Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.



If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.





If you are a recruitment agency please note we operate a PSL and do not take cold calls


At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.



We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.



By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.