Job Description

Auto4 specialises in the supply of tyre equipment and consumable products to the tyre industry, whether that be car, commercial or earthmover.

We are seeking a highly motivated and detail-oriented individual to join our team as an Sales Support Advisor at our office in Kirkby In Ashfield (NG17 9GU)

This is a full-time position with opportunities for growth and development.

Reporting into the Sales Team the individual will look after the following:

Responsible for ensuring the Field Sales Team and Customer enquiries and orders are handled in a timely and effective manner. This may include taking orders, arranging stock transfers, sourcing special products, and providing technical support amongst other things. Responsible for ensuring that returns are handled in an efficient and timely manner. This includes managing a log of all returns, arranging the various shipping elements and liaising with suppliers and communicating with Customers and the Sales Team to ensure all are always fully aware of what is happening. Responsible for providing pricing support to internal and external customers. Responsible for updating customer pricing, and general system management of accounts and territories (with strict guidance and controls). Ensuring 'special orders' phoned in by Customers and the Field Sales Team are ordered and dispatched to customers in a timely manner agreed at the point of order Responsible coordinating Field Sales stock replenishment. Main point of contact between the Field Sales Team and the Auto4 operation.

Qualifications/experience/skills required:

We would expect the successful candidate to have at least 5 years of solid full time work experience. Preferably a telephone support role, supporting either a field sales team, or general business to business customer service.

Experience in the automotive aftermarket would be preferable.

The successful candidate should be literate and numerate with strong computing skills, particularly word and excel.

Experience of Sage would be beneficial. We are looking for someone confident, communicative, motivated and able to think for themselves.

The role is site based working 08.30am-5:00pm Monday - Friday from our Kirkby In Ashfield site - NG17 9GU.

Benefits:

Onsite Parking Pension Scheme Annual Leave
To Apply please send us your CV in the first instance.

Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Benefits:

Company pension On-site parking Referral programme Sick pay
Schedule:

Monday to Friday
Work Location: In person