Job Description

Location: Basingstoke, RG24 8EH (office based, Monday to Friday, 9 am-5:30 pm)Contract Type: PermanentDescription:Are you ready to grow your career in a dynamic, customer-focused environment? Join our team at Exertis UK as a key part of our Sales Support function, where you'll be responsible for processing customer orders, managing stock and bids and providing top tier support to our vendors and customers. This is a fantastic opportunity to develop your skills while helping ensure our customers receive the best service and pricing possible.As part of the team, you'll:

• Accurately process customer orders using internal systems, ensuring service levels are maintained and any issues are promptly escalated to the Sales Teams.

• Respond to customer queries via phone and email, including providing pricing, quotations and support for bespoke requests.

• Coordinate with vendors to secure special bid pricing and manage associated documentation to support competitive sales efforts.

• Collaborate closely with the purchasing teams to monitor stock levels and ensure product availability for key accounts.

Why Join Exertis?At Exertis, we believe that together, we can achieve more. Our inclusive culture celebrates diverse perspectives and encourages everyone to turn challenges into opportunities. You'll have access to:

• Tailored career development paths designed to help you thrive.

• Employee resource groups, including Women at Exertis, LGBTQIA+, and more.

• A vibrant and collaborative workplace where your voice matters.

What We're Looking For:You're someone who thrives in a fast-paced, results-driven environment. To excel in this role, you'll bring:

• Previous experience in an administrative role, ideally in a fast paced customer service office environment

• A natural ability to build rapport with clients and colleagues.

• Strong communication and relationship management skills.

• Resilience, curiosity, and a proactive mindset.

• A willingness to learn and embrace sales challenges.

Your Rewards and Benefits:We recognise and celebrate hard work at Exertis. When you join us, you'll enjoy:

• 25 days of annual leave, with the option to purchase more.

• Paid time off for your birthday and volunteering opportunities.

• Comprehensive parental leave packages and well-being programs.

• A supportive and inclusive environment where your growth is our priority.

Selection Process:Our selection process is designed to ensure a smooth and thorough evaluation of candidates. Once we receive your CV, our team will carefully review it to assess your suitability for the role. Shortlisted candidates will be invited to a telephone interview with the recruitment team, providing an opportunity to discuss your experience and skills in more detail. Following this, you may be asked to complete online testing to evaluate key competencies relevant to the position. Successful candidates will then proceed to a formal interview process, which can be conducted online or in person, with the hiring manager.

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