Job Description

Company Overview

Cooke Curtis & Co is a multi-award-winning, privately owned estate agent based in Cambridge. We pride ourselves on delivering first-class service to vendors, landlords, buyers, and tenants, ensuring a seamless experience in the real estate market.

Summary

As a Sales Support Coordinator at Cooke Curtis & Co, you will play a vital role in supporting our sales team and enhancing the overall customer experience. This position is essential for maintaining our reputation for excellence and contributing to the success of our operations.

Responsibilities

Prepare pre-valuation materials and coordinate valuers' diaries. Send and manage instruction paperwork, ensuring all required compliance documents are completed. Input property information accurately into our Greenhouse CRM and prepare initial sales details. Work with valuers to finalise property descriptions and manage client revisions. Launch properties to the market across portals and internal platforms once approved. Organise and manage viewing schedules, ensuring clear communication between clients and the team. Deliver excellent aftercare throughout the onboarding and post-marketing stages.
Be a central point of contact for clients during the early phase of their sale, ensuring they feel supported and informed

About you

Highly organised, methodical, and detail-focused. A confident communicator with a warm and professional manner. Able to manage multiple priorities calmly and efficiently. A team player who enjoys working closely with others but can also take ownership of individual responsibilities. Motivated to deliver high-quality service and uphold our reputation for professionalism and care. Previous experience in an administrative or client-facing support role (property, legal, hospitality or similar sectors). Comfortable using cloud-based software, calendars, CRMs and document systems. Good written English and document formatting skills. Experience in estate agency or familiarity with the property sector is highly desirable. Full training on our systems and processes will be provided.
Hours: 8.30am to 5.30pm Monday to Friday, this role does not have primary weekend working, however you may be asked to support the team in the event of holiday or emergency cover IF that is required you will be given a day off in lieu/additional annual leave/paid up hours

Cooke Curtis & Co is one of Cambridge's most respected estate agencies, known for our exceptional service, professional standards and client-focused approach. As part of our team, you'll contribute to a company that genuinely values quality over quantity, people over targets, and doing things properly.

Apply today.

Job Types: Full-time, Permanent

Pay: 25,000.00-27,500.00 per year

Additional pay:

Commission pay
Benefits:

Company events Company pension Cycle to work scheme Referral programme
Schedule:

Monday to Friday No weekends
Experience:

Sales support: 1 year (preferred)
Work Location: In person